About Points Plug

Most of our work is buying miles and points. A member enters their program and balance in the quote form, sees an offer and a price per mile up front, and accepts or walks away with no obligation. Once an offer is accepted, our team confirms the details, completes the booking and sends payment through the method the seller chooses, usually within 24 to 48 hours. You can read the full process on how it works.

We buy from 18 airline programs across North America, Europe, Asia and the Middle East, and from the four major transferable credit card currencies. We also convert miles between airline programs for members who want to move a balance rather than sell it.

Offers reflect what a program's miles are worth to us when we book with them, which depends on how easy the miles are to earn, how flexible the program is, and how much demand we see for its awards. Programs that are hard to fund from credit card transfers tend to attract stronger offers. Larger balances earn higher per-mile rates because they let us complete more bookings from a single account.

Every quote shows the price per mile before you commit. We never ask sellers for payment, deposits or card details, and quotes are free.

Each of our program pages carries a guide to how the program works, how members earn and use its currency, the elite tiers, the traps to avoid and an honest view of whether selling makes sense. The guides are written by the Points Plug team from our experience transacting in these programs daily, and we hold them to a few rules:

• Every guide shows the date it was last reviewed. We re-check a guide against the program's published terms before updating that date, and we correct anything a reader reports.
• Facts come from the airline or card issuer's own pages first, and each program page and reference table links to the terms it was checked against. Where an official page cannot be reached we cite a dated secondary source and label it as such.
• Where a program has recently changed, such as a rename or a new expiry policy, we say so rather than quietly rewriting the page, and we hedge figures we cannot confirm at the time of review.
• Award prices, expiry rules and transfer partners change without notice. Our guides describe how a program behaves, not a price list, and the program's own terms always take precedence.
• We tell readers when keeping their miles is the better choice. A member who redeems well is not a customer we lose, and the guides say plainly who should keep and who should sell.

Our long-form articles live under guides, including how to sell airline miles for cash, how much are airline miles worth? and how to sell credit card points: chase, amex, capital one and citi.