Missing miles · Korean Air SKYPASS

How to claim missing Korean Air SKYPASS miles

Claim missing SKYPASS miles online on the Korean Air website or mobile app within 365 days of the boarding date. Most partner flights can be claimed from 7 days after boarding.

Air France and KLM flights must be claimed online within 6 months (Garuda Indonesia from 14 days, also within 6 months); between 6 months and 365 days you have to take your e-ticket and boarding pass to a Korean Air Service Center.

Flights boarded more than 30 days before you signed up for SKYPASS cannot be claimed.

Written and reviewed by the Points Plug team. Last reviewed .

Claim deadline
365 days; 6 months online for AF, KLM, Garuda
Wait before claiming
7 days (partners), 14 days (Garuda)
Flights before joining
Up to 30 days before

Korean Air flights

Claim from
Not confirmed. Korean Air's claim guide gives an earliest date only for partner flights.
Deadline
365 days from the boarding date.
  1. Check that the booking class of your ticket is eligible for mileage accrual.
  2. Sign in on the Korean Air website or mobile app and open "Request mileage accrual" under My Mileage.
  3. Enter the flight and ticket details and submit the claim.

How long it takes: Not confirmed. Korean Air says flight miles are normally credited automatically 1 to 14 days after the flight date.

Partner and codeshare flights

Claim from
7 days after the boarding date (14 days for Garuda Indonesia).
Deadline
365 days from 7 days after the boarding date for most partners; 6 months online for Air France, KLM and Garuda Indonesia.
  1. Use the same online mileage accrual request on the Korean Air website or app.
  2. For an Air France, KLM or Garuda Indonesia flight between 6 months and 365 days after boarding, bring your e-ticket itinerary and boarding pass to a Korean Air Service Center instead.

How long it takes: Not confirmed. Korean Air says partner flight miles are normally credited automatically 1 to 14 days after the flight date.

Exceptions and partner rules

  • Air France and KLM: within 6 months from 7 days after the boarding date.
  • Garuda Indonesia: within 6 months from 14 days after the boarding date.
  • Other partners: within 365 days from 7 days after the boarding date.
  • Air France, KLM or Garuda Indonesia flights between 6 months and 365 days after boarding: claim at a Service Center with the e-ticket itinerary and boarding pass.

What to have ready

  • E-ticket itinerary.
  • Original boarding pass. Korean Air asks you to keep both until your mileage accrual is confirmed.

Flights taken before you joined

  • You cannot claim mileage for flights you boarded 30 days before signing up for SKYPASS.
  • For SkyTeam partner flights, Korean Air allows a claim within 365 days of boarding if you were not a SKYPASS member at the time but signed up within 30 days of the boarding date.

Rules that decide a claim

  • The booking class of the ticket must be eligible for mileage accrual.
  • Mileage is not accrued on award tickets or on tickets purchased under non-accrual conditions.
  • If you belong to both SKYPASS and a partner airline's program, mileage for a flight can go to only one airline of your choice.
  • When you use elite benefits from a specific SkyTeam airline program, mileage is not accrued to other programs.
  • A retro claim covers cases where you could not give your SKYPASS number at booking, ticketing or check-in, or where miles were not credited automatically.

Fees

  • Korean Air lists no fee for a mileage accrual request.

If Korean Air SKYPASS refuses a claim

  • For Air France, KLM and Garuda Indonesia flights past the 6-month online deadline, take the e-ticket itinerary and boarding pass to a Korean Air Service Center.
  • Mileage cannot be transferred between airlines once accrued, so a flight credited to a partner program cannot be moved to SKYPASS.

Missing Korean Air SKYPASS miles: FAQ

How long do I have to claim missing Korean Air miles?
365 days from the boarding date. Air France, KLM and Garuda Indonesia flights must be claimed online within 6 months; after that, and up to 365 days, claim at a Service Center.
Can I claim SKYPASS miles for a flight before I joined?
Only if you signed up within 30 days of the boarding date. Flights boarded more than 30 days before you joined SKYPASS cannot be claimed.
How do I claim SKYPASS miles for a partner flight?
Use "Request mileage accrual" on the Korean Air website or app from 7 days after boarding (14 days for Garuda Indonesia). Most partners allow 365 days; Air France, KLM and Garuda allow 6 months online.
How long do Korean Air miles take to post?
Korean Air says flight miles are credited automatically 1 to 14 days after the flight date. Keep your e-ticket itinerary and boarding pass until they appear.
Can I move miles from another program to SKYPASS?
No. Mileage for a flight goes to one airline program of your choice and cannot be transferred between airlines once accrued.

Sources

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