JAL Mileage Bank: 244 questions answered
Everything members ask about JAL Mileage Bank, answered from Japan Airlines' own program pages, terms and help centre. Each answer names its source; every answer comes from an official page.
Written and reviewed by the Points Plug team. Last reviewed .
Joining and managing your account
Signing up, membership numbers, logins, profiles and closing an account.
How do I join JAL Mileage Bank?
Enrol online through JMB Online Enrollment on jal.co.jp, which accepts applications 24 hours a day; once you are logged in, your JMB membership number is filled in automatically whenever you make a JAL reservation.
Source: JAL: JAL Mileage Bank overview
Does it cost anything to join JAL Mileage Bank?
No. JAL's JMB overview promises no registration fee when you enrol online, where applications are accepted at all hours. Optional extras do cost money, such as the JAL Cards that qualify for JAL Global Club, from JPY11,000 a year.
Source: JAL: JAL Mileage Bank overview
Is there a minimum age to join JAL Mileage Bank, and can children have their own account?
The JMB rules set no minimum enrolment age. Children aged 2 to 11 on international flights (3 to 11 on domestic) accrue the same mileage as adults, apart from promotional bonus miles, while infants travelling without a seat (under 2 international, under 3 domestic) earn nothing, although a parent can redeem miles for them.
Where do I find my JAL Mileage Bank membership number?
It is the 7- or 9-digit number shown on your JMB card, and JAL's guide and procedures page adds that it also appears on the home screen of the JAL Mileage Bank app or JAL app. If you have neither, contact the JAL Mileage Bank Center, which can also reissue your card.
Does JAL Mileage Bank issue a physical membership card, and do I need one?
You do not need one. JAL's guide and procedures page says your membership number is shown on your card or on the home screen of the JAL Mileage Bank app or JAL app, and that you can use the JAL Mileage Bank app as your membership card. The digital JMB Membership Card in the JAL app and JAL Mileage Bank app also shows your FLY ON status and oneworld status, while physical FLY ON status cards are being phased out: requests close on 31 January 2027 and those cards stay valid until 31 March 2027.
Source: JAL: FLY ON status card requests
Does Japan Airlines have an app for managing JAL Mileage Bank, and what can it do?
Yes. Once you download and log in to the JAL app, its home screen shows your name, JMB membership number, current membership status and oneworld tier status. On oneworld flights and codeshare flights operated by partner airlines you present the app screen (or your status card) at the check-in counter, and screenshots are not accepted. The separate JMB app is available in Japanese only and can be downloaded only in Japan.
How do I change the name on my JAL Mileage Bank account after marriage or a legal name change?
You can do it online: completing online identity verification in the JAL Mileage Bank app processes a name change immediately. JAL Card holders whose card has a credit function change their name through My JALCARD instead, Family Card members must phone, and if you also hold a JMB partner card you should contact the issuing partner company as well.
Source: JAL: JMB guide and procedures
I accidentally created two JAL Mileage Bank accounts. Can they be merged?
Yes, JAL consolidates them. A member may hold only one JMB membership number, and if you are found to have several, JAL merges them into a single number; it also reserves the right to withdraw any excess mileage that resulted from holding multiple memberships.
How do I close my JAL Mileage Bank account, and what happens to my miles?
You withdraw by notifying JAL Mileage Bank in writing, and all the mileage in the account expires once JMB registers the withdrawal, so spend it first. JAL may also cancel a membership on its own if you accumulate no mileage within 36 months of joining or the balance sits at zero for 36 consecutive months, although that rule does not apply to JAL Card and JAL Family Club members.
Can I join JAL Mileage Bank if I live outside the airline's home country?
Yes. You register either your home or work address in the country where you currently live, and the rules provide for members worldwide: disputes are arbitrated in Los Angeles for North American members, Rio de Janeiro for Central and South America, Singapore for Asia and Oceania, London for Europe, the Middle East and Africa, and Tokyo for Japan, or at another location both parties accept.
How do I update my email, address or phone number with JAL Mileage Bank?
All three can be changed online. Email addresses are updated through Register/Update Email Address, and address or phone number through View/Update Membership Information in your JMB account, with changes taking effect immediately; JAL Card holders can also use My JALCARD. Keep them current, since JAL says a member who does not receive a One-Time Password must update the registered email address or mobile phone number.
Source: JAL: JMB guide and procedures
What do I do if I am locked out of my JAL Mileage Bank account?
Reset your password online through Reset Password, which requires a One-Time Password; if the code does not arrive, JAL says you must update your registered email address or mobile phone number. If you have forgotten your membership number, it is shown on your card or on the home screen of the JAL Mileage Bank app or JAL app, and otherwise the account holder must phone the JAL Mileage Bank Center. JAL also now supports passkeys for logging in.
Source: JAL: JMB guide and procedures
If I join JAL Mileage Bank after a flight, can I still claim miles for it?
Yes. Post-flight credit requests are accepted for flights flown before you enrolled in JMB, as long as you submit them within six months of the flight date; the one exception is bonus mileage, which cannot be requested for those flights.
Source: JAL: post-flight mileage credit
Does Japan Airlines have a separate program for small businesses, and can I earn in both?
Not a points programme: JAL Business on WEB is a free corporate scheme for companies registered outside Japan that gives a Company ID and Customer Number for buying discounted JAL fares through its own portal. It is a fare discount rather than a second currency, and the page says nothing about it interfering with employees' own JMB accrual.
Source: JAL: JAL Business on WEB
Earning on Japan Airlines flights
What a ticket earns, which fares are excluded, elite bonuses and posting times.
How are miles calculated on Japan Airlines flights: by fare paid, by distance, or by a fixed amount?
By distance and booking class. JAL credits the sector mileage multiplied by an accrual percentage tied to the fare: internationally 150% in First (F, A), 125% in Business (J, C, D, I), 100% in Premium Economy (W, R) and full-fare Economy (Y, B), down to 30% for O, Z, G, Q and N. Domestic fares run from 150% (First Class Flex) to 50% (promotion and tour fares).
How many miles do I earn per dollar (or per mile flown) on Japan Airlines?
JAL does not earn per dollar; it earns per mile flown. You get 100% of sector distance in Y, B, W and R classes, 70% in H, K, M, X and E, 50% in L, V and S, 30% in O, Z, G, Q and N, and 125% or 150% in Business and First. See our earning guide.
Do basic economy or light fares on Japan Airlines earn miles?
Yes, at a reduced rate. The cheapest international Economy classes (O, Z, G, Q, N) earn 30% of distance and L, V and S earn 50%, while domestic Economy Promotion, Sky Mate, Senior Citizen and inclusive tour fares earn 50%. What earns nothing is award tickets, non-revenue tickets, special discounted fares such as infant fares, and any booking class not shown in JAL's chart.
What elite bonus do status members earn on Japan Airlines flights?
FLY ON members earn a Mile-Up Bonus on top of flight miles: 130% for JMB Diamond, 105% for JGC Premier and JMB Sapphire, 55% for JMB Crystal, and 35% for JAL Global Club members holding a JALCARD CLUB-A or higher. The bonus applies on JAL Group flights and on American Airlines, British Airways, Finnair, Iberia, Malaysia Airlines (Japan-Malaysia) and Garuda Indonesia (Japan-Indonesia).
Source: JAL: FLY ON services by status
How long after a flight do miles post to my JAL Mileage Bank account?
JAL domestic flights post in 2 to 3 days, JAL international flights in 4 to 5 days and partner airline flights in 1 to 4 weeks. Keep your boarding passes until the miles appear, and file a post-flight credit request within six months if they do not.
Do award tickets earn miles or status credit on Japan Airlines?
No. Award tickets and non-revenue tickets earn no flight miles on JAL Group flights, and the FLY ON program lists award tickets among ineligible fares, so they earn no FLY ON Points or qualifying flights either.
Which Japan Airlines tickets earn no miles at all?
Award tickets, non-revenue tickets and special discounted fares such as infant fares earn nothing, as do travel under a name other than the member's, flights not boarded for any reason (delays and cancellations included), flights already registered to another frequent flyer program, cargo flights, charter flights other than JAL international ones, booking classes missing from JAL's chart and flights operated by Spring Airlines. Codeshare flights do earn when booked and flown on JAL flight numbers.
Do taxes, fees and surcharges on a Japan Airlines ticket earn miles?
Not applicable: JAL flight miles are a percentage of sector distance set by booking class, not a function of what you paid, so taxes, fuel surcharges and fees neither add to nor reduce your credit.
If I upgrade a ticket on Japan Airlines, do I earn miles on the original fare or the upgraded cabin?
On the original fare, for a paid upgrade. JAL states that when you upgrade to Premium Economy at the airport, mileage is based on the fare of the purchased Economy Class ticket rather than the Premium Economy fare, and supplementary services such as lounge access also follow the original ticket fare.
Source: JAL: international upgrades
Do infant or child tickets on Japan Airlines earn miles?
Infants who do not occupy a seat (under 2 on international flights, under 3 on domestic) earn no miles. Children aged 2 to 11 on international flights (3 to 11 on domestic) accrue the same mileage as adults, except for bonus miles awarded under special campaigns.
Do group bookings, tour packages or charter flights on Japan Airlines earn miles?
They earn at a reduced rate. On JAL international flights, individual inclusive tour fares (such as package tours), group inclusive tour fares and group bookings accrue 70% of flight mileage in Business Class and 50% in Premium Economy and Economy. JAL's mileage calculator page says nothing about charter flights.
Do employee, industry or heavily discounted fares on Japan Airlines earn miles?
Non-revenue tickets earn nothing, and neither do special discounted fares such as infant fares. Package tour and group fares do earn, but at a reduced rate on international flights: 70% of distance in Business and 50% in Premium Economy and Economy.
How do I add my JAL Mileage Bank number to an existing Japan Airlines booking?
Give the number at check-in if it was not on the booking: JAL credits flights when the JMB membership number is provided at reservation or check-in, and on domestic flights mileage can also be registered at the self-service kiosk. JAL's JMB overview adds that a member's number is entered automatically when they make a reservation, and anything missed can be claimed as post-flight credit within six months.
Does Japan Airlines have a calculator to estimate miles for a flight?
Yes. JAL's Accumulating Mileage page links both a domestic and an international flight mileage calculator, and the international one lets you check the flight mileage and FLY ON Points for a route and fare, with the caveat that the miles or FLY ON Points actually credited may differ depending on the conditions that apply.
Earning on partner airlines
Which airlines credit to the program, how much they earn and the rules for booking classes.
Which airlines can I credit to JAL Mileage Bank?
JAL Group flights (JAL, JTA and RAC, per JAL's JAL Group airlines page), every oneworld airline and other JMB partner airlines: JAL's oneworld page says you can earn miles with all three and links a separate JMB earning page for each oneworld member. The FLY ON chart names American Airlines, British Airways, Finnair, Iberia, Malaysia Airlines and Garuda Indonesia among carriers that also pay FLY ON bonus miles, and JAL's partner award chart names Air France, Korean Air, Emirates, Alaska, Hawaiian and Jetstar Japan among its award partners.
Source: JAL: FLY ON services by status
How are miles calculated on partner airline flights credited to JAL Mileage Bank?
Sector mileage (IATA TPM distance, updated each January and July) multiplied by an accrual rate set per partner and booking class. Qantas is typical: 150% in First (F, A), 125% in Business (J, C, D, I), 100% in Y and W, 70% in R, T, B and H and 50% in K, M, V and L, with award, non-revenue and unlisted fare classes earning nothing.
Source: JAL: Earning JMB miles on Qantas
Which booking classes on partner airlines earn miles in JAL Mileage Bank, and which earn nothing?
Each partner page on jal.co.jp carries its own table and any booking class not listed on it earns nothing. On Qantas, for example, F and A earn 150%, J, C, D and I 125%, Y and W 100%, R, T, B and H 70%, and K, M, V and L 50%; award tickets, non-revenue tickets, special discounted fares and flights already credited elsewhere are excluded, and QF-coded Jetstar flights earn only in L class on oneworld fares.
Source: JAL: Earning JMB miles on Qantas
Do partner airline flights count toward elite status in JAL Mileage Bank?
Only oneworld ones. FLY ON Points and qualifying flights are earned on JAL Group flights (including codeshares operated by other airlines) and on oneworld member airlines; flights on non-oneworld partners earn miles but do not count toward FLY ON status, and JAL's FLY ON membership levels page requires part of every tier's total to come from JAL Group flights.
Source: JAL: FLY ON program guide
Does it matter whether a partner flight is ticketed by Japan Airlines or by the partner for JAL Mileage Bank earning?
JAL's oneworld earning page does not make the issuing airline a condition: only tickets issued in the member's own name on eligible fares earn miles, some tickets and booking classes are excluded under each partner's agreement, award tickets and specially discounted fares are ineligible, and duplicate registration of mileage with programmes other than JMB is prohibited.
Which non-alliance airlines partner with JAL Mileage Bank for earning?
Emirates is the biggest: JMB members earn 15% to 150% of sector mileage by booking class on Emirates-operated flights (though its deep-discount economy classes earn nothing between Japan and Dubai, and the flights never count toward FLY ON status). Korean Air and Garuda Indonesia (Japan-Indonesia flights, which also pay FLY ON Mile-Up bonuses) are the other main non-alliance earning partners alongside the oneworld carriers.
How long do partner airline flights take to post to JAL Mileage Bank?
One to four weeks, against 2 to 3 days for JAL domestic and 4 to 5 days for JAL international flights. If a partner flight has not shown up after that, request post-flight credit within six months of the flight date, the deadline the JMB rules set, and keep your ticket copy and original boarding pass until the miles post.
Can I credit different flights on the same ticket to different programs, or must the whole ticket go to JAL Mileage Bank?
You can, flight by flight, as long as each flight goes to only one programme. JAL says to name the programme to be credited when you book and to request post-flight credit when crediting different flights to different programmes, and duplicate registration of mileage with other programmes is not permitted, so the same sector can never be credited twice.
Do JAL Mileage Bank elite members earn a bonus on partner airline flights?
Only on a short list of partners. The FLY ON Mile-Up Bonus (130% Diamond, 105% JGC Premier and Sapphire, 55% Crystal) is paid on JAL Group flights plus American Airlines, British Airways, Finnair, Iberia, Malaysia Airlines flights between Japan and Malaysia and Garuda Indonesia flights between Japan and Indonesia, not on other oneworld or partner carriers.
Source: JAL: FLY ON services by status
Where does Japan Airlines publish the partner earning charts for JAL Mileage Bank?
On the 'Accumulating mileage' page of jal.co.jp, which under earning miles through travel links a JAL Group airlines page and a JMB partner airlines page (including oneworld airlines), plus domestic and international flight mileage calculators; JAL's oneworld page then links an earning page for each airline, such as American Airlines.
Source: JAL: accumulating mileage
Can I earn miles on trains, buses or ferries through JAL Mileage Bank?
Only the Tokyo Monorail, as far as JAL's partner mileage page goes: it lists the monorail among the partners that earn miles before and during a trip, alongside car rentals, airport coat storage and baggage delivery, and it names no other rail, bus or ferry partner.
Missing miles and retroactive claims
What to do when a flight does not post, the claim window, and what the airline needs.
How long after a flight can I claim missing miles from JAL Mileage Bank?
Six months. The JMB rules require you to claim any missing or incorrect mileage within six months of the boarding date, so file the retroactive credit request well inside that window. See our guide to claiming missing miles.
How do I file a missing miles claim with JAL Mileage Bank?
Submit a post-flight credit request on the JAL website within six months of the flight date; requests for JAL Group domestic flights are accepted from three days after boarding. If the request is for a JMB partner airline flight, the JAL Mileage Bank Center may email you to confirm your information before crediting.
Source: JAL: post-flight mileage credit
What information does JAL Mileage Bank need for a missing miles claim?
Your e-ticket itinerary/receipt (or ticket receipt) and boarding pass, from which you enter the flight date, flight number, boarding class and booking class, the sector flown and your ticket number (on a long multi-flight ticket, the first 13 digits from the left). For a codeshare flight, enter the flight number printed on your receipt rather than the operating airline's. If the name on your boarding pass differs from your JMB registered name, you cannot use the online form and must contact the JAL Mileage Bank Center instead.
Source: JAL: How to request post-flight credit for partner airlines
How do I claim missing miles for a partner airline flight in JAL Mileage Bank?
Use the same online post-flight credit request within six months of the flight date; JAL may contact you by email to confirm the partner flight details before crediting.
Source: JAL: post-flight mileage credit
How long does JAL Mileage Bank take to process a retroactive claim?
Allow one to four weeks for a partner airline flight requested on the JAL website. After you log in, the bell icon on your JMB account page shows a JMB message that stays up while the post-flight credit request is being processed; once it disappears, check that the miles have been credited.
Source: JAL: How to request post-flight credit for partner airlines
Can I claim miles for flights taken before I joined JAL Mileage Bank?
Yes, within six months of the flight date. Flights taken before enrolment qualify for post-flight credit, except that bonus mileage cannot be requested for them.
Source: JAL: post-flight mileage credit
My flight was credited to the wrong program. Can JAL Mileage Bank move the miles?
No. JAL states that transferring or combining mileage credits between JMB and other mileage programs is not permitted, so miles credited to another airline's program cannot be moved into JMB.
Source: JAL: post-flight mileage credit
Will JAL Mileage Bank credit a flight if the name on the ticket does not exactly match my account?
Not through the normal process. JAL lists travel under a different name among the cases that earn no mileage and says tickets must be issued in the JMB member's name. JAL's partner post-flight credit page adds that if the name on your boarding pass differs from your JMB registered name, for example a maiden or married name, you cannot request credit on the JAL website and must contact the JAL Mileage Bank Center instead.
What can I do if JAL Mileage Bank rejects a missing miles claim?
First check that your booking class and the operating airline are eligible for JMB accrual; the F, C or Y printed on the boarding pass is the cabin class, not the booking class. If they are eligible, use the dedicated application form linked in the email JAL sends to members who could not accumulate mileage, and upload your receipt and boarding pass so JAL can reconfirm the flight with the partner airline. Name mismatches go to the JAL Mileage Bank Center. See our missing miles guide.
Source: JAL: How to request post-flight credit for partner airlines
Credit cards and bank transfers
Co-brand cards, transferable points, ratios and timing.
Which banks issue JAL Mileage Bank credit cards, and in which countries?
JAL's card page is for those living in Japan and does not name the issuing banks: it lists the JMB WAON and JMB G.G WAON (over 55s) credit cards with no annual fee and the JAL Pay prepaid card usable at Mastercard merchants, and says to apply for a JAL Card or affiliated credit card on each company's website. JAL's JGC page lists CLUB-A, CLUB-A Gold, JAL American Express, JAL Diners, Platinum and Platinum Pro cards, noting that JALCARD issues and operates the JAL American Express Card.
Source: JAL: JMB membership cards
How many miles per dollar do JAL Mileage Bank credit cards earn?
JAL's accumulating mileage page gives JAL Card holders 2 miles per JPY200 at designated stores, and JMB WAON e-money earns 1 mile per JPY200 at WAON member stores such as Aeon and FamilyMart; the page does not quote a standard rate for other card spending.
Source: JAL: accumulating mileage
What sign-up bonus do JAL Mileage Bank credit cards typically offer?
JAL's card page names one enrolment bonus: the student JAL Card Navi gives 2,000 miles when you become a member and lets you use the card to buy special air tickets for only 50% of the required mileage. JAL CLUB EST, for people in their 20s, adds an annual giveaway of 2,500 miles and Sakura Lounge access at domestic airports. The page covers cards for members living in Japan.
Can credit card spending earn elite status or tier credit in JAL Mileage Bank?
Not FLY ON status, which JAL's FLY ON program guide limits to JAL Group and oneworld flights (shopping and promotional miles are excluded). Card spending does count toward Life Status Points: JAL's Life Status Points page gives 5 points for every 2,000 miles earned with a JALCARD. Those points unlock JMB elite benefits at 250 for primary holders of an eligible JALCARD and JAL Global Club at 1,500, where conditions apply for enrollment.
Which bank points transfer to JAL Mileage Bank, and at what ratio?
Capital One transfers to JAL at 4:3 (2:1.5 on Capital One's own partner page), Bilt Rewards at 1:1 and Marriott Bonvoy at 3:1 (see transfer partners). On JAL's own partner pages, Accor ALL converts 4,000 Reward points into 2,000 miles (credited within 24 hours), and Marriott Bonvoy members can also earn JAL miles directly on stays by choosing JAL as their earning preference.
How long do bank point transfers to JAL Mileage Bank take?
Accor ALL to JAL exchanges credit within 24 hours; miles sent out to partner programs can take longer around Japanese long holidays, and WAON e-money awards take about a week.
Can I transfer miles back out of JAL Mileage Bank to a bank program?
JAL's partner awards page lists no bank program. Miles go out to hotel and retail points instead: 4,000 miles become 3,000 Marriott Bonvoy points, 10,000 miles become 5,000 One Harmony Points, and 10,000 miles become 10,000 d POINT, BIC Point or TOKYU POINT. JAL's redeeming mileage page also lists ZIPAIR Points, e JAL Points and WAON electronic money among the ways to use miles.
Source: JAL: partner awards
Does JAL Mileage Bank run transfer bonuses from bank programs?
JAL has run them for bank partners in Asia on its own site. Its 2025 promotion paid 50% bonus miles (up to double on one offer) for converting points from CIMB, HSBC Malaysia, HSBC Vietnam TravelOne, American Express by Hyundai Card, Krungsri, China CITIC Bank, CTBC Bank, HSBC Taiwan, Ping An, Cathay United Bank, Hua Nan Bank and BCA, in windows between 1 February and 30 June 2025, so it has ended. Bonuses were credited within two weeks of conversion for most banks, two weeks after the campaign ended for the China and Taiwan banks other than Hua Nan Bank (about two months), and within a month for BCA. A JMB account is required to convert.
Must the bank account and JAL Mileage Bank account be in the same name for a transfer?
Yes. The name registered with JAL Mileage Bank must match the name on the partner account (Accor ALL, for example) or the exchange fails.
Do JAL Mileage Bank credit cards have annual fees, and what perks offset them?
Yes. The JGC-eligible JAL Cards on JAL's qualification page cost from JPY11,000 a year for CLUB-A and JPY17,600 for CLUB-A Gold (JPY20,900 for the JALCARD Suica version) to JPY34,100 for the JAL Diners and JAL Platinum cards and JPY77,000 for the Platinum Pro, with family cards from JPY11,000 to JPY27,500. The main offsetting perk is JGC membership itself, which renews automatically while you hold the card; JAL's earning pages add 2 miles per JPY200 at designated stores and double JAL Card shopping miles on in-flight sales.
Do any JAL Mileage Bank credit cards include a companion fare or free flight certificate?
Not the JAL USA Card: its home page lists no companion fare or free-flight certificate. Instead it gives 5,000 bonus miles after your first JAL international flight, a 10% bonus on sector miles each time you fly, and discounts of 10% on JAL Group in-flight sales, 5% at Haneda and Narita duty free and about 10% on JAL international in-flight Wi-Fi, for a USD35 annual fee plus a USD50 yearly upgrade fee for the Premium Reward option. A current new-member campaign for Premium Reward adds 10,000 bonus miles and waives the first-year annual and upgrade fees.
Is there a business credit card for JAL Mileage Bank?
Yes, in Japan. JAL Card offers corporate cards for small and medium businesses in two versions, the Regular card (JPY2,200 a year per cardholder, 1,000-mile entry and annual bonuses, 10% flight bonus) and CLUB-A (JPY11,000, 5,000-mile entry bonus, 2,000-mile annual bonus, 25% flight bonus). In principle, companies, organisations and sole proprietors based in Japan that have been in business five or more years and report a profit can apply. Flight miles go to each individual card user, but corporate cards earn no shopping miles on spend; users can be added by notification up to the eighth, and a ninth or later needs a new corporate application form.
Source: JAL Card: corporate cards for small and medium businesses
Can I get a JAL Mileage Bank credit card if I live outside the United States?
Not the US card: the JAL USA Card, issued by First National Bank of Omaha on Mastercard, requires the cardholder to be a US resident (its FAQ turns away applicants living in Mexico or Canada), though people who cannot hold a Social Security Number because of their visa status may apply with substitute documents. For US residents, the Basic card costs USD35 a year and earns 1 mile per USD2; Premium adds a USD50 annual upgrade fee and earns 2 miles per dollar on eligible JAL purchases and 1 elsewhere, with 10,000 bonus miles and first-year fees waived when you apply through the card's own site. The cards charge no foreign transaction fees and add a 10% sector bonus each time the primary cardholder flies the JAL Group.
Source: JAL USA Card: home page
Earning without flying
Shopping portals, dining, hotels, cars, rideshare, surveys and buying miles.
Does JAL Mileage Bank have an online shopping portal, and how does it work?
Yes, JAL Mileage Park (partner.jal.co.jp) is the online portal where bookings and purchases with partner merchants earn miles; for example, FHG HOTELS stays booked through it earn 1 mile per JPY100 from 27 August 2026.
Source: JAL press release: fav hospitality group partnership
Does JAL Mileage Bank have a dining rewards program?
Not a card-linked dining network like the US programmes, only a handful of JMB dining partners by region: in Hong Kong, for example, Nadaman at the Kowloon Shangri-La and The Hongkong Japanese Club pay 1 mile per HK$20 when you quote your JMB number (double with a JAL Card), excluding discounted meals, with credit taking two to three months and no retroactive claims.
Source: JAL: JMB partner mileage, dining
Which hotel chains earn miles in JAL Mileage Bank, and can hotel points be converted?
JAL's accumulating mileage page does not name hotel chains: it says stays at more than 15,000 participating hotels worldwide earn JMB miles, as do stays or day trips at its Onsen Ryokan partners and hotel bookings and car rentals through JAL Mileage Bank World Marketplace. It mentions transferring points from another loyalty programme into miles without naming one; Marriott's own points-to-miles page lists JAL Mileage Bank at 3 Marriott Bonvoy points to 1 mile, with 5,000 bonus miles for every 60,000 points transferred.
Source: JAL: accumulating mileage
Which car rental companies earn miles in JAL Mileage Bank?
JAL's partner mileage page lists car rental services in Japan and outside Japan among the ways to earn miles before and during a trip, alongside the Tokyo Monorail, airport coat storage and baggage delivery and mobile phone rental, but it doesn't name the rental companies. On the redemption side, JAL's redeeming mileage page adds over 30,000 car rental locations bookable with miles through JMB World Marketplace.
Can I gift miles to another JAL Mileage Bank member?
No. Transferring or pooling miles between members is not permitted under rule 14, so you cannot gift miles; you can, however, redeem your own miles for award tickets for the relatives rule 16 lets you designate, such as your spouse, parents, children, grandparents, grandchildren, siblings and certain in-laws.
Are there phone, internet, energy or subscription partners that earn miles in JAL Mileage Bank?
One telecom partner is listed: DOCOMO mobile phone rental pays 2 miles per JPY100 of rental and call charges (excluding consumption tax), or a flat 200 miles per contract on DOCOMO contractor rentals overseas and partner-operator rentals in Japan, provided you give your JMB number when applying. Credit takes one to two months and cannot be claimed retroactively. No energy or subscription partners appear on the English site.
Can I earn miles on fuel or groceries with JAL Mileage Bank?
In Japan, at some everyday retailers: JMB WAON e-money earns 1 mile per JPY200 at Aeon, FamilyMart and other WAON member stores, and JAL Card holders earn 2 miles per JPY200 at designated stores. JAL's accumulating mileage page names no fuel partner.
Source: JAL: accumulating mileage
Does in-flight Wi-Fi, duty free or onboard purchases earn miles on Japan Airlines?
In-flight sales do: on JAL-operated flights you earn 1 mile per JPY100 by presenting your JMB card, JAL Card, JAL Pay screen or JAL Pay prepaid card to the cabin crew, paying by cash, any credit card or JAL Pay. Payments with JAL Coupons or other coupons and items bought by mail or online earn nothing, and retroactive requests are not accepted. JAL Card members also earn double JAL Card shopping miles and get 10% off when paying with a JAL Card or JAL Pay; miles post several days to a month after purchase. Wi-Fi is not listed as an earning purchase.
Source: JAL: In-flight sales miles
Where does JAL Mileage Bank list its current earning promotions?
JAL keeps a JMB campaigns page on jal.co.jp for current mileage promotions, linked from its accumulating mileage page, and status members' offers such as the International Wi-Fi Promotion and the Fly on International Upgrade Awards and Get Miles Back Promotion appear on the JMB Diamond services page.
Source: JAL: accumulating mileage
Elite status
Tiers, how to qualify, the year cycle, matches and what each level gets.
What are the elite status tiers in JAL Mileage Bank?
FLY ON status has four tiers: JMB Crystal, JMB Sapphire, JGC Premier and JMB Diamond, set each year by the FLY ON Points or qualifying flights collected in the previous calendar year. Alongside them sits the JAL Global Club (JGC), a membership for travellers who have supported the JAL Group over the years, reached through Life Status Points; JAL's JGC qualification page asks for 1,500 Life Status Points and an eligible JALCARD, and members living outside Japan have separate renewal qualifications.
How do I qualify for elite status in JAL Mileage Bank: by spending, segments, distance or points?
By FLY ON Points or by number of flights. FLY ON Points are flight miles multiplied by a route factor (x2 within Japan, x1.5 on JAL flights between Japan and Asia, Oceania or Vladivostok, x1 on other international flights) plus up to 400 bonus points per flight based on the fare paid. JAL's FLY ON membership levels page offers two routes to each tier, for example 30,000 points or 30 flights plus 10,000 points for JMB Crystal, each with a minimum on JAL Group flights. JAL Global Club is reached separately through Life Status Points, as JAL's page for its most frequent flyers explains.
Source: JAL: FLY ON program guide
What are the qualification thresholds for each JAL Mileage Bank tier?
In a calendar year (January to December): JMB Crystal needs 30,000 FLY ON Points (15,000 on JAL Group flights) or 30 flights (15 JAL Group) plus 10,000 FOP; JMB Sapphire 50,000 FOP (25,000 JAL Group) or 50 flights (25 JAL Group) plus 15,000 FOP; JGC Premier (JAL Global Club members only) 80,000 FOP (40,000 JAL Group) or 80 flights (40 JAL Group) plus 25,000 FOP; JMB Diamond 100,000 FOP (50,000 JAL Group) or 120 flights (60 JAL Group) plus 35,000 FOP. Diamond Metal sits above them at 150,000 FOP on JAL Group flights, or 180 JAL Group flights plus 50,000 FOP on JAL Group flights.
Source: JAL: FLY ON membership levels
When does the JAL Mileage Bank qualification year start and end, and how long does status last?
Qualification runs on the calendar year, January to December, and FLY ON Points reset to zero each year. Status arrives in stages (booking benefits about a week after qualifying, airport benefits once the card or app updates, and some Diamond and JGC Premier extras from 1 April) and lasts until 31 March of the second year after the qualification year.
Source: JAL: FLY ON program guide
Do partner airline flights count toward JAL Mileage Bank status?
Only oneworld flights count, alongside JAL's own. FLY ON Points and qualifying flights accrue on JAL Group flights and oneworld member carriers; miles from non-oneworld partner airlines, promotional bonuses and hotel or shopping miles do not count toward FLY ON status, and JAL's FLY ON membership levels page requires part of each tier's total on JAL Group flights (for example 15,000 of the 30,000 points for JMB Crystal).
Source: JAL: FLY ON program guide
Does JAL Mileage Bank offer a status match or status challenge?
Yes, with Marriott Bonvoy. JAL Mileage Bank launched the status match on 14 July 2026: JMB Sapphire members get complimentary Marriott Bonvoy Silver Elite each year, JGC Premier and JMB Diamond members get Gold Elite, and Diamond members can accelerate to Platinum Elite in the first year by staying 10 nights in 6 months. In return, linked Marriott Bonvoy members receive 2,000 to 40,000 FLY ON Points a year depending on their Marriott tier.
Does JAL Mileage Bank offer lifetime or million-miler status?
Yes, through the JAL Global Club (JGC). You qualify with at least 1,500 Life Status Points under the JAL Life Status Program plus a qualifying JAL Card (CLUB-A, CLUB-A Gold, JAL Diners, Platinum or Platinum Pro), and membership renews automatically for as long as you hold that card, with main-card fees from JPY11,000 to JPY77,000 a year. If you leave, re-enrolment is meant to require another 100 Life Status Points, a requirement JAL says is currently waived while its timing is pending.
If I fall short of requalifying, does JAL Mileage Bank drop me one tier or all the way?
Neither as such: JAL sets each FLY ON level from the FLY ON Points or qualifying flights collected in one calendar year, and that level lasts until 31 March of the second year after it; if the next year's total falls short, you hold whatever tier it reaches, or none, once the old status expires. JAL Global Club is the cushion: JAL's oneworld tier page shows JGC members with no FLY ON status still ranking as oneworld Sapphire.
Source: JAL: FLY ON program guide
What baggage benefits do JAL Mileage Bank elite members get?
JMB Diamond, JGC Premier, JMB Sapphire and JAL Global Club members get an extra 20 kg on domestic flights and one extra piece on international flights, and the extra bag also applies on oneworld airlines (for Sapphire and JGC members only in Economy Class, up to two pieces in total). JMB Crystal gets an extra 10 kg domestic or one extra piece international. Priority baggage handling comes with every tier and with JGC, except that JMB Crystal gets it only when flying Class J on JAL domestic routes.
Source: JAL: FLY ON services by status
Which JAL Mileage Bank tiers get lounge access, and where?
JAL's FLY ON services table gives JMB Diamond and JGC Premier the JAL First Class Lounge and the Diamond Premier Lounge, and JAL's international lounge criteria put JMB Sapphire and JAL Global Club in the Sakura Lounge, with oneworld partner lounges open to all four tiers too. Each brings one companion free and can bring up to two more with lounge coupons bought with miles (four people in total). JMB Crystal has no status-based lounge access but can enter a JAL domestic lounge alone by presenting status plus one lounge coupon.
Source: JAL: FLY ON lounge access
Do JAL Mileage Bank elite members get complimentary upgrades, and how are they prioritised?
No. The FLY ON service chart lists no complimentary upgrades at any tier, and its Diamond Metal extras apply only when flying Class J on JAL domestic routes. Upgrades on JAL international flights come from JAL International Upgrade Awards, which JAL's upgrade award page describes as redeeming miles to fly in the next higher class than your purchased ticket.
Source: JAL: FLY ON services by status
Do JAL Mileage Bank elite members get free seat selection or extra-legroom seats?
All FLY ON tiers get advance front seat assignment: JMB Diamond, JGC Premier, Sapphire and JAL Global Club members on both JAL domestic and international flights, JMB Crystal on international flights only. JAL's JMB Diamond page adds that Diamond members can select a front seat in advance on a priority basis, with requests taken up to 48 hours before domestic departures and 72 hours before international ones, on eligible fares.
Source: JAL: FLY ON services by status
Which fees does JAL Mileage Bank waive for elite members?
Baggage rather than booking fees: every FLY ON tier from Crystal up gets one extra free checked piece on international flights and an extra 10 kg (JMB Crystal) or 20 kg (Sapphire and above, and JGC members) domestically, and Diamond and JGC Premier members have mileage expiry suspended. The FLY ON chart lists no waiver of award refund charges, Ticket Service Fees or surcharges, and neither JAL's award refund page (JPY3,100 international, JPY1,000 domestic) nor its partner award booking page, which adds a Ticket Service Fee for phone requests, exempts status holders.
What do JAL Mileage Bank tiers map to in the alliance (Star Alliance Gold, oneworld Emerald, SkyTeam Elite Plus)?
JMB Diamond and JGC Premier are oneworld Emerald; JMB Sapphire, JGC Sapphire, JGC Crystal and JAL Global Club members with no FLY ON status are oneworld Sapphire; JMB Crystal without JGC is oneworld Ruby. Emerald brings First Class check-in and lounges plus the fast security lane; Sapphire brings Business Class check-in and lounges, priority standby and waitlisting and extra baggage in Economy; Ruby gives Business Class check-in, priority standby and waitlisting and preferred seating on international flights.
Can elite benefits in JAL Mileage Bank be shared with family or a companion?
Some benefits extend to one traveling companion. JAL's FLY ON services table shows priority check-in covering the member and one companion at every status level (member only on oneworld partner flights), and JMB Diamond, JGC Premier, Sapphire and JAL Global Club members can bring one companion into the lounge free and up to two more with lounge coupons (four people in total). The companion must depart on a JAL Group flight the same day, though not necessarily the same flight. Other airport services, such as JMB Diamond's priority boarding and extra baggage allowance, are for the member only.
Source: JAL: FLY ON lounge access
Do surplus qualifying points roll over to the next year in JAL Mileage Bank?
No. FLY ON Points are reset to zero every calendar year, so surplus points from one year do not carry into the next. Life Status Points, which lead to JAL Global Club, work differently: JAL's Life Status Points page says they accumulate over your lifetime and do not expire for as long as you keep your JAL Mileage Bank membership.
Source: JAL: FLY ON program guide
Can I gift or nominate someone for status in JAL Mileage Bank?
Yes, through the top tier's Service Selection. JAL lists Service Selection among its JMB Diamond services, and the 2026 menu includes a Partner Status option that lets a partner (a spouse, same-sex partner, JAL Card Family Program member or JAL Family Club family member) use all FLY ON status services except Service Selection from 1 April 2026 to 31 March 2027; JGC Premier Partner Status requires you to be a JGC member as of 31 January 2026. The other choices are e JAL Points, gift selections, a HoteLux coupon with an Elite Plus invitation, JAL Shopping Points or JAL Pay Points.
Source: JAL: JMB Diamond and JGC Premier Service Selection 2026
Can I buy status or top-up missing qualifying points in JAL Mileage Bank?
Marriott Bonvoy status can top up your FLY ON Points: after linking accounts, Marriott Bonvoy Members receive 2,000 FLY ON Points a year, Silver Elite 5,000, Gold 10,000, Platinum 20,000, Titanium 30,000 and Ambassador 40,000. Flying is still required, because JAL's JMB Crystal page sets 30,000 FLY ON Points including 15,000 earned on JAL Group flights, or 30 flights including 15 JAL Group flights plus 10,000 FLY ON Points.
Will JAL Mileage Bank elite benefits be recognised on partner airlines?
Yes on oneworld carriers. JAL's FLY ON chart marks priority check-in as available on oneworld airlines for every tier (for the status member only), and extra baggage and lounge access as available there for Diamond, JGC Premier, Sapphire and JGC members. JAL's oneworld tier page matches JMB Diamond and JGC Premier to oneworld Emerald, JMB Sapphire and JGC members to oneworld Sapphire, and JMB Crystal to oneworld Ruby.
Source: JAL: FLY ON services by status
Does JAL Mileage Bank offer selectable benefits or milestone rewards for elites?
Yes, at the top tiers. JMB Diamond and JGC Premier members choose from the JMB Diamond/JGC Premier Service Selection and get extras such as the Airline Pilot Experience, JAL Totteoki-no-Ippin limited items and suspension of mileage expiry; Sapphire members get the limited items only.
Source: JAL: FLY ON services by status
Redeeming on Japan Airlines
How awards are priced, the cheapest redemptions and the booking rules.
Does JAL Mileage Bank use a fixed award chart or dynamic pricing for Japan Airlines flights?
A fixed chart with a variable top-up. Each route has base miles (for example 27,000 one-way in Economy or 55,000 in Business from Japan to North America); when no seats are left at base miles you can book with Award Ticket PLUS, whose additional miles vary with the estimated number of remaining seats, and the published PLUS figures are maximums, up to 206,000 to 230,000 miles in Economy to North America. First Class is priced by season and Award Ticket PLUS does not apply to it. See the award chart.
Source: JAL: international award chart
What is the cheapest award ticket in JAL Mileage Bank?
A JAL domestic award from 4,500 miles one-way; JAL international awards start at 7,500 miles one-way. See the award chart.
Source: JAL: redeeming mileage
Can I book one-way awards in JAL Mileage Bank, and are they half the round-trip price?
Yes. JAL international award tickets start at 7,500 miles one-way and 15,000 round-trip, and JAL's domestic award page starts domestic awards at 4,500 miles one-way and 9,000 round-trip, so at the starting level a one-way costs exactly half a round-trip.
Source: JAL: international award tickets
How do I search for award seats on Japan Airlines?
Log in to your JMB account on jal.co.jp and select JAL Group Airlines Award Tickets under Redeem your miles. For domestic awards, 'Book JAL Domestic Award Tickets' searches one specific date, and the 'Domestic Award Ticket Seat Availability Check Calendar' shows availability across several dates at once.
Source: JAL: domestic award chart
What is the difference between saver and standard (or flexible) awards in JAL Mileage Bank?
JAL calls them base miles and Award Ticket PLUS. Base miles are the lowest price (27,000 Economy to North America); if no base seats are left you can still book at a PLUS level that varies with the estimated remaining seats, and the published PLUS figure is the maximum. PLUS does not apply to First Class.
Source: JAL: international award chart
Does JAL Mileage Bank allow stopovers or open jaws on award tickets?
Not on JAL's own awards: stopovers of more than 24 hours in Japan are banned, and each direction is limited to one international plus one domestic sector, though one open jaw (surface sector) per round trip is allowed, so you can fly into one city and home from another. Partner airline awards are more generous, with up to 3 stopovers (7 on a oneworld award).
Source: JAL: Notes when using JAL international award tickets
Can I book a mixed-cabin award in JAL Mileage Bank, and how is it priced?
In a limited way: when you book First or Business Class for the international part of a JAL award, the connecting JAL domestic sector can be booked in Class J if a seat is available at the time of booking, though First Class is not permitted on the domestic sector. JAL's domestic award page adds that Class J and First Class are not available on all routes, flights and aircraft types.
Source: JAL: international award tickets
Can I pay part in miles and part in cash with JAL Mileage Bank?
No. You must hold the full mileage for the award in your JMB account when you reserve, and the miles are deducted when the award ticket is issued on completion of the reservation. JAL's award rules add that airport taxes, fuel surcharges, insurance surcharges and other surcharges are borne by the member and paid by credit card only.
How do I add an infant or child to an award ticket in JAL Mileage Bank?
A child with a seat costs the same miles as an adult, and an infant sharing an adult's seat costs 10% of the adult mileage when the accompanying adult travels on the same award type. JAL says terms for JMB partner airline awards may differ by airline; its partner award rules require an accompanying adult on the reservation for infants and children under 5, and a booking that includes a lap infant must be changed or refunded through the JMB International Award Reservations Desk rather than online.
Source: JAL: award redemption rules
Does JAL Mileage Bank offer a round-the-world or multi-city award?
Yes, via the oneworld Award Ticket: it is priced on the total flown distance across up to 8 sectors with up to 7 stopovers and one surface sector, so a multi-continent loop is possible. The top band, 34,001 to 50,000 miles flown, costs 160,000 miles in Economy, 220,000 in Business and 330,000 in First; a 14,001 to 20,000-mile trip is 90,000/120,000/170,000. Fuel surcharges and taxes are added, and First is not available on Malaysia Airlines.
What is the minimum number of miles needed to book an award in JAL Mileage Bank?
Awards start at 1,000 miles, the smallest being 1,000 miles for 1,000 e JAL Points (worth JPY1,000 toward airline tickets or package tours on the JAL website). The cheapest flight awards are 4,500 miles one-way on JAL domestic routes and 7,500 miles one-way on JAL international routes. JAL's redemption reminders add that new members may be unable to redeem miles for up to 60 days after enrolling in JMB.
Source: JAL: redeeming mileage
What are the best-value redemptions in JAL Mileage Bank?
Business Class from Japan to North America or Europe at 55,000 to 57,000 miles one-way and Hawaii from 43,000 are the standouts, with First Class to North America or Europe from 110,000 in low season. Short hops to Seoul or Taipei from 7,500 miles are the cheapest international uses, and JAL's domestic award chart starts at 4,000 miles one-way on Zone A routes. See the award chart.
Source: JAL: international award chart
Does flying on an award ticket in JAL Mileage Bank earn status or miles?
No, not toward FLY ON status. Award tickets earn no flight miles, and JAL's accrual page says itineraries redeemed by miles are not eligible for FLY ON Points and do not count as qualifying flights; the FLY ON guide also gives award tickets no flight bonus FLY ON Points.
Can I select seats on an award ticket in JAL Mileage Bank, and is there a charge?
Yes, free. JAL lists award ticket holders alongside normal and discount fare passengers as eligible for complimentary advance seat selection on international flights, though the range of selectable seats may be limited by fare type and required mileage. Paid seats on other carriers cannot be pre-selected on the JAL website, and JAL's partner award booking page says advance seat selection is not permitted on JMB partner airline award tickets.
What baggage allowance do I get on an award ticket in JAL Mileage Bank?
JAL spells it out for Jetstar Japan award tickets booked with JAL miles: domestic awards include 20 kg of free checked baggage and international awards one piece of up to 23 kg, and the international awards also include an in-flight meal and complimentary drinks.
Redeeming on partner airlines
Which partners can be booked, online versus by phone, and the partner-specific rules.
Which partner airlines can I book with miles from JAL Mileage Bank?
The oneworld member airlines, through oneworld Award Tickets, which JAL's oneworld page says combine two or more member airlines, plus JMB Partner Airlines Award Tickets. The partner chart's notes name American Airlines, Alaska Airlines, Hawaiian Airlines, Malaysia Airlines, Air France, Korean Air and Emirates, and Jetstar Japan awards follow their own page. See our partner booking guide.
Which partner awards can be booked online with JAL Mileage Bank, and which need a phone call?
Almost all of them book online: jal.co.jp accepts JMB partner airline award reservations except Jetstar Japan international flights, which need a call to the JMB Award Reservations Desk. Changes and refunds must also go through the desk in certain cases the page lists, including unaccompanied minors under 15, some UK departures, infants sharing a seat and bookings with special arrangements.
How are partner awards priced in JAL Mileage Bank?
By total trip distance and cabin. The JMB partner chart runs from 12,000 miles (Economy) to 330,000 (First) across trips of 1 to 50,000 miles, with Premium Economy from 17,000 and Business from 24,000; surface sectors are not counted. Multi-carrier oneworld Award Tickets use JAL's separate oneworld Award Ticket chart, which starts at 25,000 (Economy), 48,000 (Business) and 72,000 (First).
Does JAL Mileage Bank charge a fee for partner awards?
Only in some cases. The JMB partner award chart lists no booking fee on top of the miles, but fuel surcharges and other taxes are collected on every partner award, JAL's partner award booking page says requests made by phone incur a Ticket Service Fee, and cancelling an unused award costs JPY3,100 under JAL's partner award rules.
Which partner airlines add fuel surcharges to JAL Mileage Bank awards?
JAL states that fuel surcharges and other taxes are collected in addition to the miles on both JMB partner airline awards and oneworld Award Tickets, so expect the operating carrier's surcharge where it levies one.
Source: JAL: oneworld award chart
Can I combine Japan Airlines and partner flights on one award in JAL Mileage Bank?
Yes, on a oneworld Award Ticket, which can combine two or more oneworld member airlines, with Japan Airlines on its list and JAL/JTA domestic routes eligible when the itinerary includes Japan domestic sectors. A JMB Partner Airlines Award Ticket, by contrast, covers one partner airline per award and does not include JAL. JAL's partner award notes add that oneworld awards allow up to 8 flight sectors and partner awards up to 6, and that Jetstar Japan (GK) flights cannot be combined with other airlines' flights.
Which non-alliance airlines can be booked with JAL Mileage Bank miles?
Air France, Korean Air and Emirates can be booked as JMB partner airline awards, and Jetstar Japan has its own award page covering GK-numbered domestic flights from 4,500 miles one-way, Economy only. Hawaiian Airlines, also named on the partner chart, is a oneworld member according to oneworld's travel benefits page, so it is not a non-alliance carrier.
Are stopovers allowed on partner awards in JAL Mileage Bank?
Yes. JMB partner airline awards allow up to 3 stopovers within a maximum of 6 flight sectors (4 sectors on Fiji Airways, Oman Air, Royal Air Maroc and China Eastern, 2 on Korean Air), and oneworld awards allow 7 stopovers across up to 8 sectors, with one surface sector per itinerary and no backtracking to the origin.
Can I use miles to upgrade a partner airline flight through JAL Mileage Bank?
No. International Upgrade Awards apply only to JAL-operated international flights; codeshare and partner-operated flights and JAL domestic sectors are ineligible.
Can partner awards booked through JAL Mileage Bank be changed or cancelled online?
Yes. Date and flight-number changes on partner airline awards can be made online up to 48 hours before departure and by phone until departure, though changes made by phone incur a Ticket Service Fee. JAL's partner award rules add that cancellations on the JAL website are accepted up to 3 hours before departure for the JPY3,100 refund charge, except on Jetstar Japan international flights, which JAL's partner award booking page says must be booked by phone.
Source: JAL: Partner airline award tickets, changes and refunds
Which partner airlines are the best value to book with JAL Mileage Bank miles?
Look for cabins priced below their label: on select American Airlines and Alaska/Hawaiian flights, First Class is charged at the Business Class rate. First Class is not bookable at all on Malaysia Airlines, Air France, Korean Air or Emirates with JAL miles.
Taxes, fees and surcharges on awards
What is added on top of the miles, and which fees can be avoided.
Does JAL Mileage Bank add fuel surcharges to award tickets on Japan Airlines?
Yes. JAL states that the fuel surcharge applies to JAL Mileage Bank award tickets. For tickets issued from 1 November to 31 December 2026 it is JPY62,000 per person for each segment between Japan and North America, Europe, the Middle East or Oceania, JPY38,500 to Hawaii, Indonesia, India or Sri Lanka, JPY33,200 to Thailand, Malaysia, Singapore or Brunei and JPY7,100 to Seoul, Busan or Jeju, and it is revised every two months.
Does JAL Mileage Bank charge a booking fee for award tickets?
Not online. JAL's award request page says a Ticket Service Fee applies to requests made by phone, and phone is also the only channel between 48 and 24 hours before departure, since online requests close 48 hours before the first flight and phone requests 24 hours before. JAL's award rules add that taxes and surcharges are paid by credit card either way.
Does JAL Mileage Bank charge extra to book an award by phone?
Yes. JAL's international award request page says requests made by phone incur a Ticket Service Fee, and JAL's Americas fee schedule sets that fee at USD/CAD 50 per transaction for a new reservation or a reissue made through the reservation center or at an airport counter, while new reservations made online are free. Book awards on the JAL website where you can.
Does JAL Mileage Bank charge a close-in or last-minute booking fee for awards?
No close-in fee, but a hard cut-off: online award booking closes 48 hours before the first flight and phone booking 24 hours before, with phone bookings paying the usual Ticket Service Fee rather than any last-minute surcharge.
Which award fees does JAL Mileage Bank waive for elite members?
None of the award fees. JAL's FLY ON benefit chart lists no waiver at any tier of award refund charges, fuel surcharges or the Ticket Service Fee that JAL's award request page charges on requests made by phone, and JAL's award refund page sets its JPY3,100 charge for international and partner awards (JPY1,000 for domestic awards) with no exemption for status holders. The money-saving status perks are instead an extra checked bag on international flights (plus 10 to 20 kg domestically), Mile-Up bonuses of 55% to 130%, and, for Diamond and JGC Premier, suspension of mileage expiry.
How much are the typical taxes and fees on a JAL Mileage Bank award ticket?
Expect the fuel surcharge plus taxes. For tickets issued from 1 November to 31 December 2026 the surcharge is JPY62,000 per person for each segment between Japan and North America or Europe, JPY38,500 to Hawaii, JPY33,200 to Thailand, Malaysia or Singapore, JPY16,000 to most of East Asia and JPY7,100 to Korea. The same page adds an insurance surcharge, and JAL's award rules say airport taxes are also borne by the member.
How does JAL Mileage Bank handle UK Air Passenger Duty and other high departure taxes on awards?
It is passed straight through to you. JAL's upgrade award notes say airport taxes, fuel surcharges, insurance surcharges and other surcharges must be borne by the JMB member or award user, payable by phone before departure, and JAL's partner award notes add that on partner awards payment is by credit card only. The upgrade notes also flag that air passenger duties from the UK, France and Malaysia differ by cabin class, so every upgrade to Premium Economy or Business requires paying the difference.
Source: JAL: Notes when using JAL international upgrade awards
Can I pay the taxes and fees on a JAL Mileage Bank award with miles?
No. JAL's award rules state that airport taxes, fuel surcharges, insurance surcharges and other surcharges must be borne by the member or the award users and paid by credit card only. It doesn't work the other way either: JAL's award request page says you must hold the total mileage required for the award in your JMB account when you reserve.
Source: JAL: Notes when using JAL international award tickets
Are taxes and fees refunded if I cancel a JAL Mileage Bank award?
Yes. If you paid the charges and taxes (fuel surcharges, airport taxes, airport usage fees and insurance surcharges) by credit card, the refund is credited to that original card. That holds even on a partially used award ticket: the mileage for it cannot be reinstated, but JAL still accepts requests for a refund of the charges and taxes.
Source: JAL: Cancellations and refunds when redeeming mileage
How can I reduce the cash cost of a JAL Mileage Bank award?
Pick the route and timing: for tickets issued from 1 November to 31 December 2026 the fuel surcharge is JPY7,100 per segment to Korea and JPY16,000 to most of East Asia against JPY62,000 to North America or Europe, and the rate in effect on the day of ticketing applies and is revised every two months, so ticket when the bimonthly rate drops. JAL's award mileage page adds that base-mileage seats cost the fewest miles, with Award Ticket PLUS charging additional miles once they are gone.
Changes, cancellations and refunds
Fees, deadlines, redeposits, no-shows and what happens when the airline changes the schedule.
What does JAL Mileage Bank charge to change an award ticket?
JAL international award tickets cannot be changed at all, not even the boarding class: you refund the ticket (a JPY 3,100 charge per ticket) and book a new one. JMB partner airline awards are more flexible: JAL's partner award notes allow changes to the flight and date within the same sector on the JAL website up to 48 hours before the first flight of the old or new itinerary, whichever is earlier, though you may have to pay any difference in fuel surcharges, insurance surcharges and other charges, and JAL's page on partner award changes and refunds adds that changes made by phone incur a Ticket Service Fee per ticket. See our change and cancellation guide.
Source: JAL: International award tickets, changes and refunds
What does JAL Mileage Bank charge to cancel an award ticket and redeposit the miles?
The Mileage Reinstatement Service charges JPY1,000 per domestic award ticket and JPY3,100 (or local currency equivalent) per international or partner airline award ticket, charged per passenger and per ticket; upgrade awards are reinstated free. Only completely unused awards within one year of issue qualify, and the miles go back to the original account with their original expiry.
Source: JAL: Cancellations and refunds when redeeming mileage
How close to departure can I cancel a JAL Mileage Bank award?
Online, up to 3 hours before departure for JAL international and partner airline awards (Jetstar Japan international flights are an exception to that online rule) and 20 minutes before the first flight for JAL domestic awards. Refunds cannot be accepted once the first booked flight has departed, and JAL International Upgrade Awards cannot be cancelled on the website, with a deadline of 24 hours before the upgraded flight.
Source: JAL: Cancellations and refunds when redeeming mileage
What happens to my miles if I no-show a JAL Mileage Bank award?
You lose them. JAL states that a no-show renders the award ticket null and void and the mileage is forfeited, so cancel online at least 3 hours before departure if you cannot travel.
Source: JAL: Notes when using JAL international award tickets
How long does JAL Mileage Bank take to redeposit miles after a cancellation?
JAL's partner award notes give no timeline for the miles themselves, but say the taxes, fuel surcharges and other charges from a refunded partner airline award go back to the card you paid with and may take one to two months. Miles that have expired by the time you cancel may not be reinstated, and a refund charge of JPY3,100 per passenger per award applies.
Can I change or cancel a JAL Mileage Bank award online, or must I call?
You can cancel online, and change partner awards online, but not JAL international awards: JAL's award rules say JAL international award reservations cannot be changed on the website, while JAL's page on partner award changes and refunds allows flight and date changes on partner airline awards online up to 48 hours before departure. Cancellations work online until 3 hours before departure for JAL international and partner airline awards (Jetstar Japan international flights excepted) and until 20 minutes before the first flight for JAL domestic awards. International upgrade awards can't be cancelled on the website, and on international awards you must call the JMB International Award Reservations Desk/JMB Center when India is selected, you have already checked in, an unaccompanied child under 12 is travelling or the ticket changed after a flight cancellation or schedule change.
Source: JAL: Cancellations and refunds when redeeming mileage
What are my rights if Japan Airlines changes the schedule of my award flight?
When JAL reschedules or cancels your flight you can confirm the change, switch to an alternative flight or cancel the booking and request a refund, and JAL says you will not be charged any additional fees. Its disruption page does not treat award tickets separately; it notes that booking changes may not be available on the JAL website for some bookings, and for flights operated by other carriers you contact the JAL Contact Center if you cannot confirm online.
Can I cancel just the return of a round-trip JAL Mileage Bank award?
You can drop the return, but you get no miles back: JAL does not reinstate mileage for partially used award tickets, only the unused taxes and surcharges are refunded. Reinstatement requires the whole award to be unused, so weigh that before flying the outbound.
Source: JAL: Cancellations and refunds when redeeming mileage
Can I change the passenger name on a JAL Mileage Bank award?
No. JAL's international award page says changes to JAL international award tickets are not permitted, and JAL's partner airline award rules list the traveller's name (along with the airline, sector, class and routing) among the items that cannot be changed. Refund the award, paying the JPY3,100 refund charge, and rebook for the right person.
Source: JAL: Partner airline award tickets, changes and refunds
Are change and cancellation fees waived for JAL Mileage Bank elite members?
No. The FLY ON services chart lists no waiver of award change or refund charges for any tier, and JAL's award refund page sets a JPY3,100 charge for JAL international and partner airline awards and JPY1,000 for domestic awards with no exemption for status holders. Every FLY ON tier does get priority waitlisting and a dedicated reservation desk, and Diamond and JGC Premier members also get suspension of mileage expiry.
Does JAL Mileage Bank offer a 24-hour free cancellation on awards?
No 24-hour grace period is offered: the refund charge (JPY3,100 for international and partner awards, JPY1,000 for domestic) applies whenever the miles from an unused award are reinstated. The only exceptions are unused upgrade awards, which carry no cancellation charge, and infants who share a seat with an accompanying passenger on a JAL International Award Ticket.
Source: JAL: Cancellations and refunds when redeeming mileage
Are the change and cancellation rules different for partner awards in JAL Mileage Bank?
Yes. JMB partner airline awards permit flight-number and date changes (online up to 48 hours before departure, by phone until departure, even after travel begins) within one year of issue, whereas JAL's international award page says changes to JAL international award tickets are not permitted, not even the boarding class. Refunds cost the same JPY3,100 either way.
Source: JAL: Partner airline award tickets, changes and refunds
If I cancel a JAL Mileage Bank award booked with miles that have since expired, do I get them back?
No. JAL's award rules say mileage that has expired by the time of cancellation or refund may not be reinstated. JAL's cancellations and refunds page adds that miles still valid go back to the original JMB account and keep their original validity period.
Source: JAL: Notes when using JAL international award tickets
What does Japan Airlines do if my award flight is cancelled on the day, and can I be rebooked on partners?
JAL lets you confirm the revised flight, move to an alternative flight or cancel for a refund with no additional fees when it cancels or reschedules a flight, and says it will do its best to arrange new seats, inflight meals and optional services. The disruption page does not single out award tickets or promise rebooking onto partner airlines; it notes that changes may not be available on the JAL website for some bookings, and for flights operated by other carriers it sends you to the JAL Contact Center.
Award availability
When seats are released, holds, waitlists and how to find space.
How far in advance can I book award tickets in JAL Mileage Bank?
360 days before departure. JAL international award reservations open at 0:00 Japan time 360 days before the flight (for a round trip, 360 days before the return), and online booking closes 48 hours before the first sector departs. Partner airline awards use the same 360-day window, with a few partners accepting bookings later.
Source: JAL: Notes when using JAL international award tickets
When does Japan Airlines release award seats, and are more added closer to departure?
JAL international award seats open at 0:00 Japan time 360 days before departure (for a round trip, 360 days before the return flight), and online booking stays open until 48 hours before the first flight. JAL's award mileage page adds that once base-mileage seats are gone you can still book with additional miles under Award Ticket PLUS, which vary with the estimated number of remaining seats; PLUS does not apply to First Class, and only First Class requests can be waitlisted.
Source: JAL: Notes when using JAL international award tickets
Can I put a JAL Mileage Bank award on hold before paying?
No. You must already hold the full mileage when you make the reservation, and the award is issued and the miles deducted as soon as the reservation is completed. The only exception is waitlisting, which is open to First Class only, and a waitlisted request that is not booked and ticketed within its holding period is cancelled. JAL's award rules add that award tickets cannot be issued for open itineraries.
Does JAL Mileage Bank have an award waitlist?
Only in First Class for JAL international awards. Since Award Ticket PLUS began in December 2018, Economy, Premium Economy and Business requests that would once have gone on a waitlist are offered at higher PLUS mileage instead, and only First Class can still be waitlisted. JMB partner airline awards cannot be waitlisted at all, per JAL's partner award booking page, while JAL's mileage validity page adds that the miles for a waitlisted award are deducted only once the seat is confirmed.
Do JAL Mileage Bank elite members get extra award availability?
Yes at the top, for domestic awards. JMB Diamond and JGC Premier members get the JAL Domestic Award Ticket Advance Booking Service, and JAL's JMB Diamond page adds an advance booking service for Japan domestic flights and the dedicated DIAMOND/PREMIER Reservation Desk. Sapphire and Crystal members get priority waitlisting and a dedicated reservation desk but no early award access.
Source: JAL: FLY ON services by status
Can I redeem miles for any seat on Japan Airlines, or only for designated award seats?
Not only designated award seats. When no seats are left at base miles, Award Ticket PLUS lets you book Economy, Premium Economy or Business with additional miles that vary with the estimated number of remaining seats, up to the published maximum for each route. Award Ticket PLUS does not apply to First Class, which is priced by season at its base miles.
Source: JAL: international award chart
What tools show JAL Mileage Bank award availability across dates?
JAL's Domestic Award Ticket Seat Availability Check Calendar shows domestic award availability across several dates at once, instead of one date at a time; after logging in you reach it by selecting JAL Group Airlines Award Tickets under Redeem your miles. See our availability guide.
Source: JAL: domestic award chart
When is the best time to book a JAL Mileage Bank award?
As early as you can, ideally when bookings open at 0:00 Japan time 360 days before departure. JAL's award mileage page says the miles required vary with the itinerary and seat availability at the time of booking, and once base-mileage seats are gone Economy, Premium Economy and Business cost additional Award Ticket PLUS miles; First Class has no PLUS option but can be waitlisted. Online booking closes 48 hours before the first flight.
Source: JAL: Notes when using JAL international award tickets
How do I find award seats for a family of four in JAL Mileage Bank?
Search for all four at once: JAL's award rules let you book up to 9 passengers at one time on the JAL website, though if fewer seats are available you can only book up to that number. JAL's redemption reminders add that awards can be used by the member, the member's spouse, relatives within the second degree of kinship and the spouses of the member's brothers/sisters-in-law. If a flight has too few award seats, split the party across flights, since only First Class requests can be waitlisted.
Source: JAL: Notes when using JAL international award tickets
Upgrades
Using miles to move up a cabin, eligible fares, copays and waitlists.
How do I upgrade a Japan Airlines flight with miles?
Log in to your JMB account first. Members outside Japan go to the JAL Mileage Bank top page and select International Upgrade Awards under "Redeem your miles", members in Japan book through the JAL website, and you can also call the JAL Contact Center. JAL's upgrade awards page adds that upgrades cover JAL international flights only, not Japan domestic routes or codeshare flights.
Which fares are eligible for a miles upgrade on Japan Airlines?
Business to First needs booking class J, C, D or I; Economy or Premium Economy to Business needs W, R, Y, B, H or K; Economy to Premium Economy needs Y, B, H or K. Individual or group inclusive tour fares, special discounted fares, JMB award tickets and tickets subject to special provisions are ineligible, as are codeshare flights, and in classes other than J and Y, travel booked as an international Dynamic Package (from Japan) or international package tour is excluded.
How many miles does an upgrade cost in JAL Mileage Bank, and is there a cash copay?
JAL's chart prices upgrades by destination from Japan: Economy to Premium Economy costs 20,000 miles to North America or Europe, 15,000 to most of Southeast Asia and 9,000 to East Asia; Economy or Premium Economy to Business is 30,000 to North America, 33,000 to Europe, 20,000 to most of Southeast Asia and 12,000 to East Asia. First Class is available only when upgrading from Business Class, at 45,000 miles to North America and 48,000 to Europe. No cash copay is listed.
Can I use miles to upgrade partner airline flights through JAL Mileage Bank?
No. Mileage upgrade awards are limited to JAL-operated international flights; codeshare and partner-operated flights are excluded.
Can I waitlist for a miles upgrade in JAL Mileage Bank?
Yes. International upgrade awards can be waitlisted online up to 25 hours before departure, the miles are deducted only when the seat is confirmed, and the waitlist is held until 24 hours before departure (departure city time), after which it cancels automatically. If it does not clear you can still ask about an upgrade at the airport on the day.
Source: JAL: Notes when using JAL international upgrade awards
Can I upgrade with miles at check-in or at the gate on Japan Airlines?
Upgrade awards with miles are booked ahead: JAL's upgrade award application page sets deadlines of 25 hours before departure online and 24 hours by phone through the JAL Contact Center, and says to inquire at the airport on the day if a waitlisted request was cancelled. At the airport JAL/JTA may sell a cash upgrade to Premium Economy when the flight has availability: JPY50,000 to North America, Hawaii, Europe or Australia, JPY25,000 to Southeast Asia, JPY35,000 to South Asia and JPY10,000 to 20,000 within East Asia.
Source: JAL: international upgrades
Does JAL Mileage Bank give elite members upgrade certificates or instruments?
No upgrade certificates appear among the JMB Diamond benefits. What Diamond members get instead is a rebate: after flying eligible routes on International Upgrade Awards they get a designated number of miles back toward the end of the following month, alongside free international Wi-Fi codes and the annual Service Selection menu of e JAL Points, gifts and Partner Status.
Source: JAL: Other exclusive member services for JMB Diamond
Can I upgrade an award ticket with more miles in JAL Mileage Bank?
No. JMB award tickets are listed among the tickets ineligible for International Upgrade Awards, so book the higher cabin outright instead.
Are upgrade miles refunded if the upgrade does not clear in JAL Mileage Bank?
If an upgrade never clears, no miles are taken: JAL's mileage validity page says the miles for a waitlisted award are deducted only once the seat is confirmed. Cancelling a confirmed international upgrade award costs nothing, and the miles for a totally unused upgrade go back to the JMB account they came from, provided you contact the JMB International Award Reservations Desk or JMB Center up to 24 hours before departure (or within call center hours, if earlier). You can drop the upgrade and keep the underlying ticket only if a seat is available in the booking class of your purchased ticket.
Source: JAL: International upgrade awards, changes and refunds
Does Japan Airlines sell cash upgrades or run upgrade auctions, and do they earn miles?
JAL's published option is a fixed-price upgrade to Premium Economy at the airport when the flight has availability, and the page describes no bidding: JPY50,000 between Japan and North America, Hawaii, Europe or Australia (listed as USD450 for the US cities and Honolulu), JPY25,000 for Southeast Asia, JPY35,000 for South Asia and JPY10,000 to 20,000 within East Asia. Miles still accrue on the fare of the original Economy Class ticket.
Source: JAL: international upgrades
Non-flight redemptions
Hotels, cars, merchandise, seats, bags and other ways to spend miles.
Can I redeem miles for hotels through JAL Mileage Bank, and what is the value?
Yes, through JMB World Marketplace, where you redeem miles for stays at over 550,000 hotels in Japan and around the world. JAL's redeeming page gives no fixed yen value per mile for hotels; for comparison, 1,000 miles converts to 1,000 e JAL Points, worth JPY1,000 toward airline tickets or package tours on the JAL website.
Source: JAL: redeeming mileage
Can I redeem miles for car rentals through JAL Mileage Bank?
Yes. JMB World Marketplace lets you redeem miles at more than 30,000 car rental locations worldwide.
Source: JAL: redeeming mileage
Can I redeem miles for merchandise or gift cards in JAL Mileage Bank?
Yes. Miles convert to JAL Coupons (10,000 miles for JPY12,000 of coupons), WAON e-money usable at FamilyMart, McDonald's and Aeon, Suica and BIC Camera points, and merchandise such as watches, shoes, accessories and electronics in the JAL Mileage Bank World Marketplace.
Source: JAL: redeeming mileage
Can I pay for seat selection with miles on Japan Airlines?
Not for JAL's paid Extra Legroom Seats on international flights: credit card is the only payment method listed, and the fee earns no miles or FLY ON Points. The seat costs JPY10,000 (US$100) per segment between Japan and Europe, North America, Australia or India, JPY6,000 (US$60) to Southeast Asia and JPY4,000 (US$40) to East Asia, Guam, Manila and Vladivostok, bought on the JAL website with the ticket or later through Manage Booking. JMB Crystal and higher, JAL Global Club and oneworld status members choose these seats free.
Source: JAL: Paid advance seat selection for Extra Legroom Seats
Can I pay for checked bags with miles on Japan Airlines?
Excess baggage, yes: at the airport on JAL-operated international flights (not codeshares) you can pay each excess charge in miles instead of cash. From Japan to Asia and Oceania an extra piece is 10,000 miles, a 24 to 32 kg bag 6,000 and an oversize piece 10,000; to Europe, Hawaii and North America it is 20,000, 10,000 and 20,000 miles. It cannot be arranged in advance and miles cannot be mixed with cash on one charge.
Can I pay for in-flight Wi-Fi or food with miles on Japan Airlines?
Yes for Wi-Fi: JAL lists In-Flight Wi-Fi Coupon Awards among its redemption options for members in Europe, alongside JAL Coupons that can be spent on in-flight purchases. International Wi-Fi otherwise costs US$10.15 to US$18.80 per plan.
Source: JAL: redeeming mileage (Europe, Middle East and Africa)
Can I redeem miles for lounge access or a lounge membership in JAL Mileage Bank?
Only if you hold status. JAL's lounge coupon page lets JMB Diamond, JGC Premier, JMB Sapphire and JAL Global Club members exchange 2,000 miles per coupon to bring up to two extra companions into domestic or international lounges, and JMB Crystal members exchange 1,000 miles per coupon to enter JAL domestic lounges themselves. JAL's FLY ON lounge page adds that coupons are not valid for Diamond Premier Lounges, JAL First Class Lounges or oneworld partner lounges.
Can I donate miles to charity through JAL Mileage Bank?
Yes. Through JAL Charity Miles, JAL Mileage Bank members can donate miles to JAL's charity partners for environmental conservation and charitable activities, in units of 500 miles on the JAL website. Donations run as time-limited campaigns such as disaster relief appeals; the latest one listed, for the March 2026 Hawaii floods, closed on 15 May 2026.
Source: JAL: JAL Charity Miles
Does JAL Mileage Bank offer experiences, events or auctions for miles?
Yes. JAL's partner awards include a 2-Day Park Hopper ticket for 65,000 miles and Tallink & Silja cruise awards. JAL's FLY ON services by membership status page also lists an Airline Pilot Experience for JMB Diamond and JGC Premier members, and its JMB Diamond services page says special JAL Totteoki-no-Ippin items are available exclusively to JMB Diamond, JGC Premier and JMB Sapphire members.
Source: JAL: partner awards
Can I convert miles to cash or statement credit in JAL Mileage Bank?
JAL's redeeming page offers no cash-out, but some options come close: 1,000 miles become 1,000 e JAL Points worth JPY1,000 toward airline tickets or package tours on the JAL website, miles can go to WAON e-money usable at FamilyMart, McDonald's, Aeon and other WAON member stores across Japan, and 10,000 miles buy JPY12,000 in JAL Coupons.
Source: JAL: redeeming mileage
Which non-flight redemptions in JAL Mileage Bank give the best value per miles?
Of the cash-like awards with a stated yen value on JAL's redeeming page, JAL Coupons pay more: 10,000 miles buys JPY12,000 of coupons (1.2 yen per mile), against 1,000 miles for 1,000 e JAL Points worth JPY1,000 (1 yen per mile). The page gives no rate for WAON e-money or partner points such as Suica and BIC Camera, and flight awards start from 4,500 miles one-way on JAL domestic routes.
Source: JAL: redeeming mileage
Can I use miles to extend status or buy tier credit in JAL Mileage Bank?
No. Life Status Points are credited separately from miles and FLY ON Points, and every LSP source JAL lists is earning activity, not a way to spend miles: 5 LSP per JAL domestic flight or per 1,000 international sector miles, 5 per 2,000 miles earned with a JALCARD, 1 per 100 miles earned at JAL Mall, in-flight shopping or JAL Mileage Park shops, 10 per JALPAK international tour (3 domestic) from 1 July 2025, plus JAL Pay, JAL NEOBANK, JAL Denki and a 20-LSP JAL Home Loan. LSP never expire while you remain a JMB member.
Source: JAL: earning Life Status Points
Expiry and reactivation
Whether miles expire, what keeps them alive and how to get them back.
Do JAL Mileage Bank miles expire?
Yes. Each batch of miles is valid through the last day (Japan time) of the 36th month after the month of the transaction that earned it and expires after that date, so later account activity does not extend it. The exception is JMB Diamond and JGC Premier: JAL's mileage pages for those tiers say expiry is suspended for as long as you hold the status, and when it ends, all the miles in the account stay valid until the end of the 36th month after the change. See our guide to mileage expiry.
What counts as activity to keep JAL Mileage Bank miles from expiring?
Nothing does. JAL miles have a hard 36-month life from the month of earning regardless of later activity; each transaction has its own expiry date rather than the balance being extended.
Can expired JAL Mileage Bank miles be reinstated, and at what cost?
The validity page offers no way to reinstate expired miles: it simply says miles not redeemed for an award within the validity period, which runs to the last day of the 36th month after the month they were earned, expire. The Mileage Reinstatement Service JAL describes is for miles spent on awards: on JAL international award tickets, miles are reinstated only for totally unused awards, after paying the JPY 3,100 refund charge per ticket.
Source: JAL: mileage validity
Are JAL Mileage Bank elite members or cardholders exempt from expiry?
Only the top two tiers: Mileage Expiration Suspension is listed as a benefit for JMB Diamond and JGC Premier members, starting with the miles that would otherwise expire at the end of the month after the month they qualify. Sapphire, Crystal and JAL Global Club members get no such benefit, and JAL's mileage validity page names no exemption for JAL Card holders: miles are valid until the last day of the 36th month after the month of the flight or transaction.
Source: JAL: FLY ON services by status
How do I check when my JAL Mileage Bank miles expire?
JAL's mileage validity page has a 'Check the validity now' link for looking up when your miles expire. Miles stay valid until the last day of the 36th month after the month they were earned (miles from an August flight last until 31 August three years later), with the cut-off timed to Japan time for Japan members, U.S. Pacific Time for the Americas, UK time for Europe, the Middle East and Africa, and Hong Kong time for Asia and Oceania.
Source: JAL: mileage validity
What is the cheapest way to keep JAL Mileage Bank miles active?
JAL miles run on a fixed clock, not an activity-based one: each mile is valid until the end of the 36th month after the month it was earned. The exception is JMB Diamond and JGC Premier, where JAL's status pages say mileage expiration is suspended for the whole eligibility period and, once the status changes, miles run for 36 months from that change. Otherwise the practical route is to spend miles before they lapse, and the smallest award is 1,000 miles for 1,000 e JAL Points.
Source: JAL: redeeming mileage
Does JAL Mileage Bank close inactive accounts?
Yes. JAL may cancel a membership if you accumulate no mileage within 36 months of joining or your balance stays at zero for 36 consecutive months, although that rule does not apply to JAL Card and JAL Family Club members.
Does a bank transfer or a purchase of miles reset the JAL Mileage Bank expiry clock?
No. Miles are valid for 36 months from the month of the transaction that earned them, and new credits do not extend older ones, so a transfer or purchase creates a fresh batch with its own expiry rather than resetting the account.
Baggage, seats, lounges and travel perks
What members and elites get at the airport and on board.
What is the standard checked baggage allowance on Japan Airlines, and how does status change it?
On flights to and from the Americas JAL allows two free checked pieces in Economy and three in Business or First, with extra pieces USD 200 each. JAL's FLY ON services table adds one extra piece on international flights at every status level, plus 20 kg on domestic flights (10 kg for JMB Crystal), and the fee page says oneworld status members also get an additional allowance.
Which lounges can JAL Mileage Bank members access, and how?
JMB Diamond and JGC Premier members get JAL First Class Lounges and Diamond Premier Lounges and JMB Sapphire and JAL Global Club members get Sakura Lounges, per JAL's FLY ON services table and international lounge criteria, and those four tiers can also use some 600 oneworld partner lounges as oneworld Emerald or Sapphire equivalents. JMB Crystal members can enter JAL domestic lounges with a lounge coupon costing 1,000 miles; JAL's coupon page lists coupons only for status members.
Source: JAL: FLY ON lounge access
Can I buy lounge access on Japan Airlines without status?
Yes, on international departures. Economy passengers holding a JAL ticket in eligible booking classes on JAL-operated flights can buy Sakura Lounge access up to check-in for JPY8,250 at Haneda, Narita and Chubu, JPY7,500 at Honolulu and JPY6,420 at Bangkok (USD82.50, USD75.00 and USD64.20 for tickets bought outside Japan and Canada, paid in local currency). Credit card is the only payment method listed, it cannot be bought at the airport check-in counter, access starts 3 hours before departure, and it cannot be cancelled or refunded unless your flights change.
Who gets priority check-in, security and boarding on Japan Airlines?
Every FLY ON tier from JMB Crystal up gets priority check-in with one travelling companion, plus priority waitlist and priority standby; on oneworld airlines priority check-in covers the status member only, and JMB Crystal's check-in applies domestically only in Class J and internationally only at airports with JAL Business Class counters. Priority boarding on domestic flights is for Diamond, JGC Premier, Sapphire and JGC members, JMB Crystal gets it on international flights only, and the priority security lane is reserved for Diamond and JGC Premier.
Source: JAL: FLY ON services by status
Does Japan Airlines offer same-day changes or standby, and is it free for elites?
On domestic flights, yes: passengers on Flex-type fares (Flex, JAL Card Flex, Business Flex, Shareholder's Flex and the island and route Flex fares) can register for airport standby in the JAL app from 3 hours until 20 minutes before the flight they want, with the result pushed 15 to 20 minutes before departure and any payment settled automatically for JMB members. FLY ON members from Crystal up hold priority on the standby list, but the standby itself is a fare feature rather than a free elite perk.
Source: JAL: Domestic airport standby
Does Japan Airlines offer free Wi-Fi to JAL Mileage Bank members?
Not for most members on international flights: JAL's Americas fee schedule prices international in-flight Wi-Fi at US$10.15 to US$18.80 depending on the plan, in all cabins, with discounts for JALCARD holders. JMB Diamond and JGC Premier members are the exception: JAL's Diamond services page says they receive promotion codes for free in-flight Wi-Fi on international flights, provided they register before travel.
Do JAL Mileage Bank elite benefits extend to a companion on the same booking?
Partly. JAL's FLY ON services table shows priority check-in covering the member and one traveling companion at every status level (member only on oneworld partner flights), and JMB Diamond, JGC Premier, Sapphire and JAL Global Club lounge access includes one free companion departing on a JAL Group flight the same day, with children aged 2 and over on international flights or 3 and over on domestic flights counting as companions. Other airport services, such as JMB Diamond's priority boarding and extra baggage, are for the member only.
Source: JAL: FLY ON lounge access
Can JAL Mileage Bank elites use partner airline lounges when flying partners?
Yes. JAL's FLY ON services table ranks JMB Diamond and JGC Premier as oneworld Emerald and JMB Sapphire and JAL Global Club as oneworld Sapphire, and the lounge page lets those members use some 600 oneworld partner lounges when departing on a oneworld member airline flight, with one companion. JMB Crystal ranks as oneworld Ruby, which gets no partner lounge access, and lounge coupons cannot be used at oneworld lounges.
Source: JAL: FLY ON lounge access
Do I get elite benefits when flying on an award ticket in JAL Mileage Bank?
For lounge access, yes: JAL's FLY ON lounge page lists all fares, including award tickets, as eligible for lounge access on JAL international routes, so status members can use international airport lounges when flying on miles. The page does not extend that rule to other status benefits.
Source: JAL: FLY ON lounge access
Does JAL Mileage Bank status come with hotel, car rental or other partner status?
Yes, with Marriott Bonvoy since 14 July 2026. Linking accounts gives JMB Sapphire complimentary Marriott Bonvoy Silver Elite, JGC Premier Gold Elite and JMB Diamond Gold Elite, with Diamond able to accelerate to Platinum Elite in the first year by staying 10 nights in 6 months. JGC Premier and Diamond members also receive 10,000 or 15,000 Marriott Bonvoy points after 16 nights in 6 months. Status is granted within six weeks of linking and lasts at least 12 months; JAL's page mentions no car rental status.
Alliances and partnerships
Which alliance the airline belongs to, its non-alliance partners and joint ventures.
Which alliance is Japan Airlines in, and since when?
Japan Airlines is a oneworld member, and oneworld's own Japan Airlines page says it joined the alliance in 2007. JMB Diamond and JGC Premier are recognised as oneworld Emerald, JMB Sapphire and other JAL Global Club members as oneworld Sapphire, and JMB Crystal as oneworld Ruby, giving priority check-in and standby across the alliance and, from Sapphire up, partner lounge access. See our oneworld guide.
Which airlines are Japan Airlines's partners outside its alliance?
Outside oneworld, JAL miles can be redeemed on Air France, Korean Air and Emirates as JMB partner awards and, per JAL's Jetstar Japan award page, on Jetstar Japan domestic flights, while JAL's FLY ON chart shows Garuda Indonesia flights between Japan and Indonesia earning Mile-Up bonus miles for status members. Hawaiian Airlines, also on the partner chart, is a oneworld member according to oneworld's travel benefits page.
Which joint ventures is Japan Airlines part of, and what do they mean for JAL Mileage Bank members?
JAL's press release of 7 March 2025 announced a joint business with Garuda Indonesia from 1 April 2025, covering flights between Japan and Indonesia and adding codeshares on over 34 routes. For JMB members it means earning miles on Garuda Indonesia flights and redeeming them for Garuda Indonesia award tickets, and FLY ON status members earn a Mile-Up Bonus on Garuda's Japan-Indonesia flights. JAL's JMB Diamond page also lists the Mile-Up Bonus for Diamond members on American Airlines, British Airways, Iberia, Malaysia Airlines (Japan-Malaysia route) and Finnair (departures from 1 May 2026) flights.
Source: JAL press release: Garuda Indonesia and JAL commence joint business
Which partners has JAL Mileage Bank added or lost recently?
The newest mileage tie-ups are on the ground: fav hospitality group's FHG HOTELS became an earn-and-redeem partner on 27 August 2026 (1 mile per JPY100 on stays booked through JAL Mileage Park, with redemption open to JMB members residing in Japan), and JAL's Marriott Bonvoy status match page says that partnership launched on 14 July 2026. In a press release of 3 September 2026, JAL and Korean Air also announced a strategic partnership under which codeshare and frequent flyer cooperation will be evaluated.
Source: JAL press release: fav hospitality group partnership
Which hotel loyalty programs partner with JAL Mileage Bank?
Marriott Bonvoy (2 miles per US dollar at premium brands, 1 at others, plus a status match), Okura Nikko and JAL City hotels (200 to 2,000 miles a night on J-SMART plans), and 500 miles per stay at IHG, Hyatt, Pan Pacific, Melia and Dusit; Accor ALL points convert at 4,000 to 2,000 miles.
Does JAL Mileage Bank partner with any low-cost carriers?
Yes. Jetstar Japan domestic award tickets on GK-coded flights start at 4,500 miles one-way in Economy, and JAL miles convert to ZIPAIR Points (3,000 miles minimum, up to 1.5 points per mile at 10,000 miles) with ZIPAIR Points converting back at 2 points per mile.
Source: JAL: Jetstar Japan award tickets
Does JAL Mileage Bank have rail partners?
Only the Tokyo Monorail, which JAL lists among its partners for earning miles before and during a trip. JAL's partner mileage page names no other rail partner.
Which other frequent flyer programs are best for booking Japan Airlines flights?
Any oneworld partner's programme is a route in: oneworld says your points add up whenever you book and fly a member airline, and that you redeem by booking reward flights on your own airline's frequent flyer website. Alongside JAL its members are Alaska Airlines, American Airlines, British Airways, Cathay Pacific, Fiji Airways, Finnair, Hawaiian Airlines, Iberia, Malaysia Airlines, Oman Air, Qantas, Qatar Airways, Royal Air Maroc, Royal Jordanian and SriLankan Airlines. See our oneworld guide.
Source: oneworld: travel benefits
Do Japan Airlines's regional or subsidiary carriers earn and redeem in JAL Mileage Bank the same way?
Japan Transocean Air (JTA) and Ryukyu Air Commuter (RAC) are listed with JAL on the JAL Group accrual table, JAL international award tickets include JTA international flights, and JAL domestic award tickets cover JAL Group domestic flights. ZIPAIR is not on that table; instead JAL's ZIPAIR page lets you convert miles into ZIPAIR Points (1 point per mile in 3,000 or 5,000-mile steps, 1.5 points per mile in 10,000-mile steps) and 2 ZIPAIR Points back into 1 mile. Flights operated by Spring Airlines are not eligible for miles.
Program rules, ownership and selling
What the terms say about who owns miles, selling, brokers and enforcement.
Who owns JAL Mileage Bank miles: the member or the airline?
The JMB rules do not say who owns miles, but they limit what a member can do with them: rule 14 bars pooling, combining or transferring mileage between members, rule 25 bars selling awards or exchanging them for cash, JAL can withdraw mileage under rule 39, and under rule 37 the latest rules on JAL's websites or in printed materials take precedence over earlier versions.
Source: JAL: JMB Rules and Conditions (rules 14, 25, 37 and 39)
Do the JAL Mileage Bank terms prohibit selling or bartering miles?
Yes. Rule 25 of the JMB rules states that the selling, bartering or exchanging of award certificates, award tickets or any other awards is not permitted, including exchange for cash or sale at auction, and rule 14 bars transferring miles between members. Points Plug still buys JAL miles; see how selling works.
What can JAL Mileage Bank do if it finds miles were sold or awards were bought?
Under rule 39 JAL may immediately terminate membership, withdraw mileage and awards, claim damages, temporarily suspend JMB services and deny future participation, and a member who improperly uses an award ticket, or helps a third party do so, is charged the applicable normal passenger fare and associated charges for that sector.
Does JAL Mileage Bank audit accounts, and what triggers a review?
JAL reserves the right to consolidate duplicate accounts, withdraw excess mileage and demand official documents proving a designated award user's relationship to the member. Rule 39 lists the triggers for sanctions: incorrect registration data, a false declaration about mileage credit, conduct the rules prohibit, or behaviour that harms mutual trust with JAL.
Is it against the JAL Mileage Bank rules to book an award for someone who pays me for it?
Yes. Awards can only be used by the member and designated relatives (spouse, parents, grandparents, siblings, children, grandchildren, in-laws), and rule 25 forbids selling or bartering award tickets, so booking for a paying stranger breaches both rules and can cost you the account and the miles.
Can JAL Mileage Bank change its rules or devalue miles without notice?
Not without notice. JAL commits to three months' advance notice before ending mileage accrual, changing accrual percentages, withdrawing awards, changing award levels or changing award request conditions. If JMB itself is terminated, members get at least six months' notice and one year from the date of that notice to use their miles. Continuing to earn, redeem or log in after a change is announced counts as accepting it.
Are JAL Mileage Bank miles taxable?
The rules leave that to you: rule 28 makes the member or designated user solely responsible for any taxes that may be payable on JMB awards or benefits, including income taxes, and by joining you agree to indemnify JAL against any tax liability on them.
Where are the full JAL Mileage Bank terms and conditions?
The full JAL Mileage Bank Rules and Conditions (45 numbered rules covering membership, accrual, awards, expiry and termination) are published in English on jal.co.jp; under rule 37, the rules in the latest versions of JAL's websites or printed materials take precedence over all earlier versions.
Source: JAL: JMB Rules and Conditions
How does selling JAL Mileage Bank miles through Points Plug work?
Points Plug buys JAL Mileage Bank miles in balances of 50,000 or more and pays 1.04¢ to 1.23¢ per mile depending on the balance. You get a quote on the JAL Mileage Bank page, our team confirms the details, the miles are used to book travel for our customers through your account, and you are paid within 24 to 48 hours of the booking. The rates page explains how offers are set.
Source: Points Plug: how it works
What are JAL Mileage Bank miles worth?
Published valuations put JAL Mileage Bank miles at 1.30¢ to 1.30¢ each, about 1.30¢ on average, as of 2026-09-22. Premium-cabin partner awards can beat that and merchandise or cash-style redemptions fall below it. The valuation page lists each source and the redemptions behind the range.
Customer service and tools
Reaching the program, security, statements and useful tools.
How do I contact JAL Mileage Bank customer service?
Use the chat icon in the lower right corner of the JAL website, where a chatbot or an operator replies; operators work Monday to Saturday 9:30 AM to 5:30 PM, closed on Sundays, public holidays and New Year holidays. JAL's contact centers page lists a JAL Mileage Bank line with the same hours, plus International and Domestic Reservation and Information lines that handle award tickets, open daily from 8:00 AM to 7:00 PM and 8:00 AM to 8:00 PM respectively. JAL's reservations pages also give JMB Diamond, JGC Premier and JMB Sapphire members, and JMB Crystal members living in Japan, a dedicated reservation desk for JAL Group flights (details on the back of the Status Card), and tell members registered outside Japan to contact the JMB Center of their country or region.
Source: JAL: JMB help and contacts
What are the JAL Mileage Bank service centre hours, and is there a dedicated elite line?
Chat operators and the JAL Mileage Bank contact line both work Monday to Saturday 9:30 AM to 5:30 PM, closed on Sundays, public holidays and New Year holidays; JAL Family Club enquiries are handled on weekdays only, and the International and Domestic Reservation and Information lines, which handle award tickets, open daily from 8:00 AM. Elite members get dedicated booking desks for JAL Group flights: JAL's reservations pages give JMB Diamond and JGC Premier members the DIAMOND/PREMIER Reservation Desk, JMB Sapphire members the SAPPHIRE Reservation Desk and JMB Crystal members living in Japan the CRYSTAL Reservation Desk, with details on the back of the Status Card. Members registered outside Japan contact the JMB Center of their country or region.
Source: JAL: JMB help and contacts
Does JAL Mileage Bank offer online chat or messaging support?
Yes. A chat icon in the lower right corner of the JAL website connects you to a chatbot or an operator; operators are available Monday to Saturday 9:30 AM to 5:30 PM, and chat operators are closed on Sundays, public holidays and New Year holidays.
Source: JAL: JMB help and contacts
What do I do if my JAL Mileage Bank account is hacked or miles are stolen?
Change your JMB password immediately from the account settings on jal.co.jp, check that your email account has no unknown forwarding rules, and then contact the JAL Mileage Bank Center. JAL's Login Alert Notification Service (mail from jmb_confirmation@jal.com) warns you whenever a new device or browser signs in, so an unfamiliar alert is your cue that a third party may have misused the account.
How do I see my JAL Mileage Bank activity statement and past redemptions?
Log in with your JMB membership number and password and use the Mileage Balance Inquiry, which JAL's Guide/Procedures page lists for checking your mileage balance. JAL e-News, issued every two months, also reminds members to check their mileage statement online.
Source: JAL: JAL e-News
Does JAL Mileage Bank support two-factor authentication?
Yes, for sensitive actions: viewing and changing your JMB membership information and redeeming miles for certain awards require a one-time password, sent by SMS (from 03-5460-0124) or by email (from jmb_confirmation@jal.com), valid for 10 minutes and usable only once.
Source: JAL: JMB one-time passwords
How do I escalate a complaint about JAL Mileage Bank?
Start with the website chat or the JMB member contact form on the Contact Us page, or mail your feedback to JAL at 300 Continental Boulevard, Suite 400, El Segundo, CA 90245 (JAL's phone line is 1-800-525-3663, with TTY via 711). JAL warns it may not be able to reply to every message and that replies can take time. The same page also lists the U.S. Department of Transportation's Aviation Consumer Protection Division (C-75) at 1200 New Jersey Ave SE, Washington, DC 20590.
Special cases
Infants, unaccompanied minors, pets, medical needs, military and students.
What does an infant cost on a JAL Mileage Bank award ticket?
An infant sharing an adult's seat costs 10% of the adult mileage when the accompanying adult travels on the same award type, plus taxes and surcharges, and an infant with their own seat pays full adult miles. For JMB partner airline awards JAL says terms may differ by airline; its partner award rules require an accompanying adult for infants and children under 5 and send changes or refunds on bookings with a lap infant through the JMB International Award Reservations Desk.
Source: JAL: award redemption rules
Can an unaccompanied minor travel on a JAL Mileage Bank award ticket?
Not on partner awards: for applications received on or after 1 August 2009, JMB does not accept award travel that includes a JMB partner airline for a child under 15 travelling without a companion aged 16 or older, and it cancels such a reservation if this comes to light after booking (a completely unused award gets its miles reinstated free). JAL's international award request page lists a child aged 5 to 11 travelling without an adult among passengers who may need special arrangements and asks you to contact JAL after completing the booking; children under 5 must be booked with an accompanying adult.
Can I pay pet fees with miles on Japan Airlines, and do pet fees earn miles?
JAL's Americas fee schedule prices pets at USD/CAD 400 per container, and it offers no way to pay that fee with miles; JAL's miles-for-baggage service covers only excess baggage charges (extra pieces, overweight and oversize bags) on JAL international flights and does not mention pets. Pet fees also do not appear in JAL's flight earning rules, which base miles on sector mileage and the fare's accrual rate.
Does JAL Mileage Bank offer student or youth benefits?
In Japan, yes. JAL Card Navi is a student credit card that gives a 2,000-mile enrolment bonus and lets students buy certain award tickets for 50% of the normal mileage, and JAL CLUB EST for people in their twenties adds 2,500 miles a year and lounge access.
Are there special award rules for medical or bereavement travel in JAL Mileage Bank?
JAL's award rules cover medical needs through procedure only and make no provision for bereavement travel. On a JAL international award, a passenger who needs a stretcher, a medical device or medical oxygen must submit a Medical Information Form (MEDIF), as must a pregnant passenger within four weeks (28 days) of delivery, with an uncertain due date, a multiple pregnancy or a history of early delivery. After booking, these passengers contact the JMB International Award Reservations Desk or JMB Center, which also handles their seat selection.
Source: JAL: Notes when using JAL international award tickets
How do I request wheelchair or accessibility assistance on a JAL Mileage Bank award booking?
Register the assistance you need through the JAL website or by phone. JAL lends wheelchairs free at all airports, checking your own wheelchair is free of charge (electric ones are subject to battery and size checks), and staff can guide you from check-in to the cabin on request, with pre-boarding and onboard aisle wheelchairs available. With advance notice JAL will do its best to seat you as requested, for example in a seat with a movable armrest or near the restroom, though some seats may not be available.
Can I book group awards for more than nine people in JAL Mileage Bank?
Not in one booking: JAL's award rules allow reservations for up to 9 passengers at one time on the JAL website, subject to seat availability, so larger parties have to be split into separate bookings. JAL's redemption reminders add that awards can be used only by the member, the member's spouse (including a same-sex partner), relatives within the second degree of kinship and the spouses of the member's brothers/sisters-in-law.
Source: JAL: Notes when using JAL international award tickets
Recent changes and what is coming
Devaluations, renames, new partners and how the program announces changes.
What are the most recent major changes to JAL Mileage Bank?
In 2026 JAL launched its Marriott Bonvoy partnership and status match (14 July), added fav hospitality group's FHG HOTELS as an earn-and-redeem partner (27 August, per JAL's press release), and announced a strategic partnership with Korean Air under which codeshare and frequent flyer cooperation will be evaluated (3 September). JAL's FLY ON status card page adds that physical status cards will no longer be issued after January 2027, and cards already requested stay valid until 31 March 2027.
Has JAL Mileage Bank changed its name or currency recently?
Not recently. The name change in JAL's own history came in October 1996, when the Japanese programme, launched as JAL Sky Plus in January 1993, was renamed JAL Mileage Bank, the name JAL had used in the United States since 1983. JAL's current pages still use the JAL Mileage Bank name and call the currency miles.
Source: JAL press release: JAL Mileage Bank reaches 20 million members
When did JAL Mileage Bank last devalue its award prices?
The last structural change to JAL's own international awards was the December 2018 launch of JAL International Award Ticket PLUS, which kept the base mileage levels but replaced Economy, Premium Economy and Business waitlists with variable "PLUS" pricing that rises with demand, season and booking date (First Class kept its waitlist). Domestic awards followed with the Award Anytime ticket announced in September 2021. See the current levels on our award chart page.
What changes has JAL Mileage Bank announced for the coming year?
Physical FLY ON status cards can be requested only until 31 January 2027 and remain valid to 31 March 2027; after that the digital membership card in the JAL app becomes the primary way to show status.
Source: JAL: FLY ON status card requests
How does JAL Mileage Bank notify members of changes?
Through advance notice under the JMB rules, which do not name a specific channel: rule 36 promises three months' notice before changes to accrual, awards or award conditions, and rule 41 at least six months' notice before JMB itself ends. Continuing to earn, redeem or log in to the JAL website after a change is announced counts as your agreement to it.
What changed most recently in how JAL Mileage Bank elite status is earned?
Since 14 July 2026, Marriott Bonvoy status also earns FLY ON Points: linked Marriott Bonvoy members receive 2,000 to 40,000 FLY ON Points a year depending on their Marriott tier. In the other direction, JMB Sapphire gets complimentary Marriott Bonvoy Silver Elite with a path to Gold after 10 nights, JGC Premier gets Gold Elite, and JMB Diamond gets Gold Elite with a first-year path to Platinum after 10 nights in 6 months.
When was JAL Mileage Bank founded?
JAL Mileage Bank debuted in the United States in November 1983, and the Japanese programme, JAL Sky Plus, launched in January 1993 for First and Business passengers before opening to Economy; it was renamed JAL Mileage Bank in October 1996. JAL announced on 28 May 2007 that JMB had reached 20 million members, weeks after JAL became a full oneworld member on 1 April 2007.
Source: JAL press release: JAL Mileage Bank reaches 20 million members
Pages these answers were read from
- JAL: JAL Mileage Bank overview · official page
- JAL: JMB Rules and Conditions (rules 5 and 6) · official page
- JAL: forgot your membership number · official page
- JAL: FLY ON status card requests · official page
- JAL: displaying status on the JAL app · official page
- JAL: JMB guide and procedures · official page
- JAL: post-flight mileage credit · official page
- JAL: JAL Business on WEB · official page
- JAL: earning miles on JAL Group flights · official page
- JAL: FLY ON services by status · official page
- JAL: How to accumulate flight mileage · official page
- JAL: international upgrades · official page
- JAL: international flight mileage calculator · official page
- JAL: Earning JMB miles on Qantas · official page
- JAL: FLY ON program guide · official page
- JAL: Earning JMB miles on oneworld airlines · official page
- JAL: Earning JMB miles on Emirates · official page
- JAL: accumulating mileage · official page
- JAL: earning miles before and during travel · official page
- JAL: How to request post-flight credit for partner airlines · official page
- JAL: JMB membership cards · official page
- JAL: select the card that suits you · official page
- JAL: how to become a JAL Global Club member · official page
- JAL: ALL Accor reward points award · official page
- JAL: partner awards · official page
- JAL: points-to-miles conversion bonus promotion · official page
- JAL: JAL Global Club qualification · official page
- JAL USA Card: home page (Japanese) · official page
- JAL Card: corporate cards for small and medium businesses · official page
- JAL USA Card: home page · official page
- JAL press release: fav hospitality group partnership · official page
- JAL: JMB partner mileage, dining · official page
- JAL: Mobile phone rental service earns JMB miles · official page
- JAL: In-flight sales miles · official page
- JAL: for our most frequent flyers · official page
- JAL: FLY ON membership levels · official page
- JAL: JMB and Marriott Bonvoy status match · official page
- JAL: FLY ON lounge access · official page
- JAL: FLY ON services by status · official page
- JAL: oneworld tier status for JMB members · official page
- JAL: JMB Diamond and JGC Premier Service Selection 2026 · official page
- JAL: international award chart · official page
- JAL: redeeming mileage · official page
- JAL: international award tickets · official page
- JAL: domestic award chart · official page
- JAL: Notes when using JAL international award tickets · official page
- JAL: How to request JAL international award tickets · official page
- JAL: award redemption rules · official page
- JAL: oneworld award tickets chart · official page
- JAL: International advance seat selection · official page
- JAL: Conditions for Jetstar Japan award tickets · official page
- JAL: JMB partner airlines award chart · official page
- JAL: Notes when using partner airline award tickets · official page
- JAL: international upgrade awards · official page
- JAL: Partner airline award tickets, changes and refunds · official page
- JAL: international fuel surcharge · official page
- JAL: optional service fees (Americas) · official page
- JAL: Notes when using JAL international upgrade awards · official page
- JAL: Cancellations and refunds when redeeming mileage · official page
- JAL: International award tickets, changes and refunds · official page
- JAL: If your flight is rescheduled or cancelled · official page
- JAL: FAQ about JAL International Award Ticket PLUS · official page
- JAL: international upgrade award chart · official page
- JAL: Other exclusive member services for JMB Diamond · official page
- JAL: International upgrade awards, changes and refunds · official page
- JAL: Paid advance seat selection for Extra Legroom Seats · official page
- JAL: Paying excess baggage charges with JMB miles · official page
- JAL: redeeming mileage (Europe, Middle East and Africa) · official page
- JAL: Lounge coupons (airport lounge access) · official page
- JAL: JAL Charity Miles · official page
- JAL: earning Life Status Points · official page
- JAL: JAL Family Club · official page
- JAL: JMB Kids Club · official page
- JAL: mileage validity · official page
- JAL: Paid lounge access on international flights · official page
- JAL: Domestic airport standby · official page
- JAL press release: Garuda Indonesia and JAL commence joint business · official page
- JAL: hotel partners and miles earned · official page
- JAL: Jetstar Japan award tickets · official page
- oneworld: travel benefits · official page
- JAL: JMB help and contacts · official page
- JAL: Login alert notification service · official page
- JAL: JAL e-News · official page
- JAL: JMB one-time passwords · official page
- JAL: Americas region contact form · official page
- JAL: Introduction of JAL chat support · official page
- JAL: Award rules for unaccompanied minors under 15 · official page
- JAL: Assistance for mobility and wheelchairs · official page
- JAL press release: JAL Mileage Bank reaches 20 million members · official page